11 Companies with the Best Customer Service in America

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T-10. Sony Corp (ADR) (NYSE:SNE)

Ranking in Temkin Customer Service Ratings: N/A

Ranking in Zogby Analytics Survey: 6th

Average Score: 37.5

Sony Corp (ADR) (NYSE:SNE) is the next one in our list of companies with the best customer service in America. It is one of the top providers of electronic equipment in the world. In the competitive technology industry, customer service ought to be the key focus point in retaining customers and gaining marketshare, as Sony has accomplished that with its high quality products and especially its popular gaming consoles. As indicated by the Zogby Analytics survey, Sony has focused a lot on customer service, establishing 500+ customer service centers across America. Sony’s ranking improved from eighth in 2015, with 37.5% excellent ratings, to sixth in 2016 with 41.1% excellent ratings. Sony did not register on Temkin’s Ratings.

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