The 10 best hotel chains for business travelers offer the best services to accommodate the needs of traveling professionals. In addition to excellent locations, these hotel chains provide amenities like complimentary Wi-Fi, breakfast, and gyms and spa services to business professionals during their stay. Thanks to globalization and free trade policies, global business is booming, which has led to increased business travel around the globe.
Today’s business traveler is both smart and tech-savvy, and prefers ease of convenience and time-saving options. Business travelers today account for a large portion of the hospitality industry’s income and hence these hotel chains try to customize their hospitality packages with digital tools that afford the best work environment for professionals. According to a survey conducted by Travel + Leisure and Fortune, a hotel brand will retain its relevance for the professional class only if it can impart tech-savvy designs in addition to its traditional hospitality packages.
Complimentary Wi-Fi is just the tip of the iceberg and the most basic of services; today’s top hotels are now providing mobile check-in and check-out, easy booking options online, and reward points to engage the business class segment. The face of the hospitality industry is also changing to keep pace with trends and demands. According to a study from the GBTA Foundation, around 55% of guests use internet at least one hour per day in their room for business purposes. It was also estimated that more than 70% used high speed internet in the hotel’s common area.
Hotel chains are also offering travels customizable room designs in order to provide a home-like feel. Many hotels also pay a lot of attention to the healthy food choices of their clients. According to Fortune, good in-room technology, comfortable room design, a hotel’s loyalty program, late check-out facility and decent customer service are the most esteemed services that the 10 best hotel chains for business travelers offer. To summarize, the hospitality industry is rapidly upgrading itself to meet the changing needs of the modern business traveler.
Over the next few pages we’ll share with you the 10 best hotel chains for business travelers, which is based on rankings compiled by Travel + Leisure and Fortune, so you can find out which hotels offer travelers the best service and convenience. If you love to travel you might also want to check out our list of the 10 Largest Hotel Chains In The US.
10. InterContinental Hotels Group
InterContinental Hotels Group PLC (ADR) (NYSE:IHG) was founded in 2004 and is headquartered in Denham, UK. The company’s geographical reach extends to the U.S, Europe and AMEA. The company has a bouquet of hotel brand portfolios with over 5,000 hotels in over 100 countries. The IHG group has a dedicated app that guarantees the best rates, checks availability and books a room. In addition, the IHG Business Advantage program enables hassle-free management of invoices and offers the best B2B solutions when it comes to business travel. With IHG Business Rewards, a business traveler can earn points every time they book an accommodation, meeting, or an event at over 4,600 participating IHG hotels globally.
9. Omni Hotels & Resorts
Founded in 1958, Omni Hotels, the next one in our list of best hotel chains for business travelers is a privately-held company which owns and operates 60 hotels and resorts in the U.S, Canada, and Mexico. Omni’s portfolio includes convention hotels, historic landmarks, and golf and spa resorts. Omni offers a Select Guest loyalty program tailored especially for business travelers which includes free Wi-Fi, express check-in, and complimentary hot coffee in the morning, complimentary ironing of up to two items, and polishing of one pair of shoes.
8. JW Marriott
Marriott International Inc (NASDAQ:MAR) ranks 8th in our list of best hotel chains for business travelers. It has more than 5,700 properties in 110 countries and operates 30 brands internationally. These brands are broadly classified into classic and distinctive luxury, premium, select, and properties for longer stays. Marriott provides free Wi-Fi to members of its loyalty program, mobile check-in and check-out, and texting for room service. Other than these, Marriott is also looking at personalized services like providing preferred online content or music to its customers. Marriott has also designed many of its properties to make them more customer-friendly.
7. Grand Hyatt
Introduced in 1980, Grand Hyatt, is a brand of global hospitality company Hyatt Hotels Corporation (NYSE:H). Hyatt Hotels offers its customers a varied choice of properties ranging from mid- to large-scale premium hotels, residential luxury hotels and upscale lifestyle boutique-style hotels. Though Grand Hyatt hotels are famous for their magnificent architecture and spectacular lobbies, some of their features that will attract business travelers are their complimentary internet, business services and business center, and meeting and event spaces. The Grand Hyatt has been awarded multiple times for being the best business hotel in the world.
6. Four Seasons Hotels & Resorts
With over 102 properties in 43 countries, Four Seasons is a Canadian international luxury hospitality company that was founded in 1960. Four Seasons’ properties are known for their lavish interiors and exotic locations. Its properties are both island resorts and business hotels. Four Seasons has also been named the Best Luxury Hotel Chain in the world by Business Traveler magazine. Its upcoming properties will be located in the business centers of Moscow and Johannesburg.
5. Fairmont Hotels & Resorts
Fairmont is a Canadian operator of luxury hotels with a presence in more than 20 countries. The hotel group is rapidly expanding in Asia and the Middle East to serve the growing demand for business travel in those regions. Many of its properties are conveniently located, for example, the Fairmont Jakarta in Indonesia and the Fairmont Ajman, are located conveniently near the Central Business District and airports respectively. Fairmont properties are equipped with high speed internet, wellness centers, spas, and pools, and are definitely one of the best hotel options for business travelers.
4. Waldorf Astoria
Waldorf Astoria, a part of Hilton Worldwide Holdings Inc (NYSE:HLT), has top-notch properties in business centers like Dubai, Beijing and Amsterdam. Its rooms are gracefully furnished with many amenities. Hilton Worldwide is a global hospitality company with a presence in more than 100 countries. Waldorf Astoria Hotels & Resorts is one of its most impressive luxury and lifestyle hotel brands and a popular choice amongst business travelers and tourists alike.
3. The Kimpton
The Kimpton is a subsidiary of InterContinental Hotels Group. The Kimpton Hotel chain has more than 65 boutique hotels and restaurants in over 30 cities across the U.S. The Kimpton is lauded for its customer service and its loyalty program, which allows free Wi-Fi after signing up. The hotel chain also has a strong presence on social media and promotes a global business program for frequent travelers. Its Kimpton Instant Meetings allows booking meetings online.
2. The Luxury Collection
Starwood Hotels & Resorts Worldwide Inc. (NYSE:HOT) ranks second in our list of best hotel chains for business travelers. It is an American hotel chain owning 1,200 properties under 11 brands. Starwood Hotels focuses on hotels in the luxury segment and also provides vacation experiences through its villa-style resorts. Its Luxury collection is considered to be a top hotel brand amongst business travelers on the grounds of its beautiful designs and amenities. Its business center, in-room amenities, appearance and hotel staff are among the brand’s selling points. Starwood Hotels & Resorts operates in the Americas, Europe, Africa and the Middle East (EAME), and Asia.
1. Ritz-Carlton Hotel Company
Ranking atop our list of the 10 best hotel chains for business travelers is the Ritz-Carlton Hotel Company. It is a subsidiary of Marriott International, operating 91 luxury hotels and resorts in 30 countries worldwide. The hotel chain is known for its impeccable service, making it an iconic symbol of luxury in lodging. The Ritz-Carlton is regarded as the best upscale hotel chain amongst the professional community. Other than Wi-Fi and breakfast, its properties offer an apartment-like environment and facilities, which help business travelers feel at home. Its new app can now manage mobile check-in and check-out, valet services and housekeeping requests with a single click, thus ensuring strong appeal to the business class.
Which hotel is your favorite when you’re out on the road, either for business or pleasure? Share your hotel experiences with our readers in the comments.