16 Worst Companies For Customer Service

11. Dish Network, and La Department of Water & Power

Customer service index: 67/100

Dish Network is a direct-broadcast satellite service provider that has been rated many times in various pools as one of the companies whose customers are not so happy about its service. This satellite provider is also known to have unhappy employees, which may explain poor customer support.

LA Department of Water & Power is among the biggest municipal utilities in the US. Since its foundation back in 1902, the utility was involved in various controversies out of which one of the biggest was two utility-affiliated nonprofits spending more than $40 million in public money.  The company can’t brag with their services either, since in previous years the utility’s customer service index was more or less the same, and only in 2013 it was barely above 70. At least some of the public wrath was due to the California drought, but certainly not all of it.

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