Which are the best online shopping sites in India, where you can buy the best products and grab the best deals at the same time? Ever since Flipkart hit the spotlight with its innovative online business format, there has been no looking back for online shopping websites in the country. The base of online shoppers is ever increasing, with customers being on the lookout for the best quality shopping websites for most of their shopping needs. According to Comscore, every 3 in 5 internet users now shops online.
With every new online shopping website springing up by the day, it just keeps getting tougher for consumers to stay updated about each one of them. Even though some sites have specific markets and consumer segments they cater to, consumers are looking out for the best products in every segment and the best consumer service in the industry.
Online shopping comes with its own set of unique challenges. Quality products, good response rate and customer support, shipping and return policies, and doing business by way of ethical standards all play an important role in making a shopping website better than its competitors. Online traffic is also a major indicator of where most customers are heading, and while Flipkart has been a leader in India for the longest time in this regard, Amazon’s entry has been somewhat of a game changer in this aspect. Reports indicate that Amazon has now taken over Flipkart as the largest online store in India. However, other aspects contributing to greater customer satisfaction also need to be considered in deciding which is the best online shopping website.
E-commerce is growing faster in India than anywhere else in the world. Stats show that the Indian market is expected to grow at a five-year CAGR of 31.2%, to a whopping $64 billion in 2021. Currently, China has the largest market for e-commerce, closely followed by the U.S. Check out the Top 10 Online Shopping Sites in the US, to see who the biggest players are in the U.S market.
For the purpose of this article, we have focused on the websites that are selling brand new products, so that the list stays most insightful to consumers. Insider Monkey’s comprehensive list was compiled by considering the traffic of all Indian online shopping sites as per Alexa, their popularity on social media platforms as per the number of likes on official pages, and also their customer service levels, determined by the rate of customer satisfaction and solving of customer disputes as per Consumercomplaints.in.
Here’s the list of the best online shopping sites in India, where you can shop carefree and get the best products online.