Klaviyo Inc. (NYSE:KVYO) is one of the best IPO stocks to buy according to Wall Street analysts. Earlier on July 15, Klaviyo announced the public beta of its new suite of AI-powered tools called Klaviyo Service. The core of this new suite is a Conversational AI Agent, designed to offer personalized, 24/7 shopping assistance and support to online customers.
The AI agent is part of the Customer Hub and is trained on a brand’s product catalog, FAQs, and policies. It can instantly answer questions, recommend products, and guide shoppers from discovery to purchase. The new offering is built on the Klaviyo Data Platform/KDP, which processes over 2 billion daily interactions across more than 7 billion profiles.
Highlighting the company’s sector and industry, a technician working on a complex SaaS in a technology lab.
The launch follows key findings from Klaviyo’s 2025 Online Shopping Report, which surveyed 2,000 consumers across the US, UK, Australia, and New Zealand. The report highlights a growing consumer preference for AI assistance. Specifically, 62% of respondents would prefer an AI to remember their preferences rather than re-explaining them to a salesperson, and 53% would rather chat with an AI agent for help than email a customer service representative.
Klaviyo Inc. is a technology company that provides a SaaS platform in the US, the Americas, the Asia-Pacific, Europe, the Middle East, and Africa.
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This article is originally published at Insider Monkey.
