Microsoft’s Surface RT: Microsoft Corporation (NASDAQ:MSFT) has had a busy couple of days. That’s why this next story is so intriguing. Is there anything worse than buying a new tablet, hoping to have the time of your life, just to run into one technical problem after the next? Well, Microsoft Surface RT users can probably answer this question better than most.
The company, which is struggling to make headway in the tablet market, is facing some major troubles as far as its Surface RT is concerned.
PCWorld is reporting that the tablet is continuing to have Wi-Fi connectivity issues. Of course, you don’t need Microsoft Corporation (NASDAQ:MSFT) to tell the public when things are going wrong with its tablet. Instead, users are flooding online forums with hopes of finding a solution.
Here is what PCWorld had to say about the problem:
“Since its release late last year, hundreds of Surface RT users have taken to Microsoft’s support forums to complain about spotty Wi-Fi woes. They reported wireless connections get flagged as “limited” after a certain period of use, and troubles connecting the tablet to the Internet. The problem appears to be intermittent and many users reported that a reboot helps fix the issue.”
Despite the fact that this problem has been persistent for many users since last year, Microsoft Corporation (NASDAQ:MSFT) has yet to find a sound solution. Hopefully, for the sake of the consumers who are using the tablet, the third time is the charm. The company recently released a third update with the intentions of fixing Wi-Fi connectivity issues.
To Microsoft’s credit, the company has attempted to address the issue. For example, the company released a software update on February. However, this was not the solution that many were hoping for.
Last month, Microsoft once again tried to fix the issue. This brought forward another update with hopes of offering “improved Surface Wi-Fi reliability, connectivity in various scenarios, and performance improvements.” Again, nothing.
If Microsoft Corporation (NASDAQ:MSFT) plans on competing in the tablet space with the likes of Apple and its iPad, it is problems like this that it must avoid.
In addition to the problem itself, the fact that it is taking the company so long to find a fix for all users is troubling. Who is to say the third time will result in a permanent solution?
If you have suffered from this sort of problem with your Microsoft Surface RT tablet, share your experience in the comment section below, and for more Microsoft Corporation (NASDAQ:MSFT) coverage, check out what hedge funds have been doing lately.
Check back here for more updates on Microsoft’s Surface RT.
DISCLOSURE: I have no positions in any stock mentioned.
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