Aria Systems, ServiceNow (NOW) Launch World’s First Agentic BSS for Communication Service Providers

ServiceNow Inc. (NYSE:NOW) is one of the most promising long-term stocks to buy according to analysts. On June 18, Aria Systems and ServiceNow partnered to launch the world’s first agentic Business Support System/BSS designed for communication services providers/CSPs. By combining ServiceNow’s CRM and workflow automation with Aria’s real-time billing and monetization technologies, the platform provides a unified, cloud-native environment that replaces fragmented, inflexible legacy systems.

The joint solution enables telecom operators to transition from reactive processes to an autonomous, agentic-first operating model. It supports both B2C and B2B business lines, including AI-driven services and Network-as-a-Service/NaaS, while embedding commercial intelligence directly into customer care and operational workflows to streamline service delivery and reduce friction.

Aria Systems, ServiceNow (NOW) Launch World’s First Agentic BSS for Communication Service Providers

Designed for rapid deployment, the platform aims to reduce cost-to-serve by up to 70% and total cost of ownership by more than 50%. It allows commercial teams to launch new pricing models and products without lengthy development cycles, offering a scalable foundation that removes traditional barriers to implementing agentic AI within the telecommunications industry.

ServiceNow Inc. (NYSE:NOW) provides cloud-based and AI-embedded end-to-end workflow automation solutions for enterprises. The company is located in Santa Clara, California and was founded in June 2004 by Frederic B. Luddy.

While we acknowledge the risk and potential of NOW as an investment, our conviction lies in the belief that some AI stocks hold greater promise for delivering higher returns and doing so within a shorter time frame. If you are looking for an AI stock that is more promising than NOW and that has 10,000% upside potential, check out our report about the cheapest AI stock.

READ NEXT: 33 Stocks That Should Double in 3 Years and Cathie Wood 2026 Portfolio: 10 Best Stocks to Buy. 

Disclosure: None. Follow Insider Monkey on Google News.

1281292 - 11759070 - 1