When Will Bank of America Corp (BAC)’s Legal Nightmare End?

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This is the fifth and final article in a series on Bank of America Corp (NYSE:BAC)’s legal problems since the financial crisis. Click through to read the first, second, third, and fourth installments, too.

If there is one question that shareholders in Bank of America Corp (NYSE:BAC) obsesses over, it’s this: When will the tens of billions of dollars in losses from its acquisition of Countrywide Financial finally end?

By my count, B of A has paid more than $35 billion to date, excluding legal fees, to resolve claims related to Countrywide’s origination of faulty mortgages in the lead-up to the financial crisis. And by my count, it still has between $15 billion and $25 billion beyond stated reserves left to go.

Are greener pastures ahead?
Given the financial weight of these problems, it’s no surprise that executives of the nation’s second largest bank by assets have spent much of the past five years near-maniacally focused on them. They come up in every quarterly conference call, are given valuable real estate in earnings releases and presentations, and are ubiquitous throughout media interviews with the bank’s CEO, Brian Moynihan. The lawyer-cum-banking executive recently compared the struggle to climbing a mountain with a 250-pound backpack.

While the bank’s focus has been fruitful, it’s nevertheless come at a price. B of A has paid more than $13 billion to resolve complaints about its servicing of mortgages, roughly $11 billion to dispose of claims brought by (or for) Fannie Mae and Freddie Mac, and more than $10 billion to settle disputes with institutional investors in Countrywide’s mortgage-backed securities.

Taken together, the related charge-offs have decimated the bank’s earnings for half a decade.You can see this breakdown in the following infographic — the green houses represent settled claims, and the red houses show estimates of liability remaining.

Sources: Bank of America’s quarterly and annual reports, media reports, and court documents.

For the first time since the crisis began, however, there’s reason for shareholders to be optimistic. In B of A’s third-quarter earnings release, its CFO Bruce Thompson revealed that the executive team has now “turned our attention to driving core earnings.” And while words are all well and good, we’ve also seen actions that show the bank moving in this direction.

At the end of last year, and after multiple quarters of contraction, Moynihan confirmed that B of A has set its sights on expanding mortgage originations in an attempt to compete with the likes of Wells Fargo & Company (NYSE:WFC), the nation’s largest mortgage originator. One month later, Moynihan sent a letter to each of the bank’s 270,000 employees about the need to overhaul its reputation for abysmal customer service. And most recently, B of A announced a new marketing campaign designed to repair its tarnished image in the eyes of consumers. “It just boils down to being better than we are today,” Moynihan said.

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