Veeva Systems Inc. (NYSE:VEEV) Q3 2023 Earnings Call Transcript

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Operator: Your next question comes from the line of Dylan Becker with William Blair.

Dylan Becker : Maybe Peter, to — I think you highlighted some strength in EDC. We spend a lot of time talking about the complexity of a clinical data management piece and the opportunity to expand beyond just per EDC. I know you guys have introduced a number of functional areas here, but can you give us a sense of how you’re thinking about putting together that I think you guys have logged those, right, the proverbial Rubik’s cube around the sources and stakeholders there, not just from an existing process perspective, but unlocking and addressing almost an entirely new set of workflows and capabilities.

Peter Gassner: Yes. So in the clinical, it’s right that those are two very significant wins in the quarter. Two top 20s that selected our EDC. That’s a very, very core application at the heart of the clinical data management and then there are more applications that we are bringing out and have bought out the RTSM, randomization and trial supply management, patient-reported outcomes, our CDB product. So that’s — when you look at clinical operations, us getting eTMF in there early with a sign of very good things to come. And us getting EDC in at these large companies, that’s a sign of very good things to come in clinical data management. And then, you’re right, that’s we read into broader future for us in clinical as we connect up the clinical research sites, and there’s many, many applications we can make on top of this as we connect. So clinical, I’m super excited about we’re in the very, very early days of clinical, especially the clinical data management area.

Dylan Becker : Got it. That’s helpful. And then maybe from a hiring perspective, as we look at it, to already added kind of more headcount than any prior period here or any prior year. I guess how should we think about investment? Obviously, a lot of new initiatives and kind of that 2020 that 2030 growth framework, but how should we be thinking about kind of the resource allocation and obviously a further pace of hiring down the road here?

Peter Gassner: Yes, it’s a great hiring environment. People are looking for quality companies, stable companies doing great work, where they can feel aligned to the values and do their best work. the shiny penny of the crazy start-up idea is not so shiny anymore. So it’s a great hiring environment. We’ll really invest across all areas of the business: sales, services and specialty product but you’re not going to see anything dramatic from Veeva. You’ll see the measured pace that we go at. We really focus on the quality hiring. We’ve often come in under our hiring targets. And if this grade environment continues, we — hopefully, we won’t come in under our hiring targets anymore. So I’m really pleased about that. That’s a leading indicator of for Veeva when we can hire great people.

Operator: Your next question comes from the line of Anne Samuel with JP Morgan.

Anne Samuel: I was hoping maybe you could speak a little bit to the rationale behind moving away from the MedTech CRM. You spoke fairly positively to at the Investor Day. So just wondering maybe what shifted?

Peter Gassner: Yes, Ann, this is Peter. MedTech CRM and the Pharma CRM, they share a common foundation. You have to do those things together. So with moving need the CRM to the Vault platform. We really had to prioritize Pharma CRM first, take care of our existing customers, get that base set up. And then, yes, MedTech CRM that may come later, but we needed to prioritize the sequence since these applications are tightly interrelated.

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