TTEC, Zendesk Team Up to Deliver Full-Stack, AI-Driven Customer Experience Solutions

TTEC Holdings Inc. (NASDAQ:TTEC) is one of the best IT stocks to buy according to analysts. Earlier on June 11, TTEC Holdings announced the expansion of its partnership with Zendesk, which is a leader in agentic AI-powered service. This enhanced agreement builds on a long-standing relationship where hundreds of TTEC’s enterprise clients already utilize Zendesk solutions.

The partnership aims to unlock broader capabilities across the Zendesk platform, further scaling CRM and workflow optimization for faster client value delivery. As part of this collaboration, TTEC will serve as a full-stack delivery and implementation partner across the entire Zendesk platform and assist clients in accelerating their digital transformation and achieving measurable results.

TTEC, Zendesk Team Up to Deliver Full-Stack, AI-Driven Customer Experience Solutions

A business executive reviewing customer analytics on their laptop in a modern office.

TTEC will also integrate its Amazon Connect capabilities into Zendesk implementations, unifying voice and customer data to deliver seamless omnichannel experiences. Furthermore, TTEC plans to use Zendesk’s AI and workflow capabilities alongside its own CX transformation expertise to enhance automation, agent augmentation, and operational efficiency for both existing and future clients.

TTEC Holdings Inc. (NASDAQ:TTEC) is a customer experience/CX company that designs, builds, and operates technology-enabled customer experiences across digital and live interaction channels.

While we acknowledge the potential of TTEC as an investment, we believe certain AI stocks offer greater upside potential and carry less downside risk. If you’re looking for an extremely undervalued AI stock that also stands to benefit significantly from Trump-era tariffs and the onshoring trend, see our free report on the best short-term AI stock.

READ NEXT: 30 Stocks That Should Double in 3 Years and 11 Hidden AI Stocks to Buy Right Now.

Disclosure: None. This article is originally published at Insider Monkey.