Shift4 Payments, Inc. (NYSE:FOUR) Q3 2023 Earnings Call Transcript

Will Nance: Got it. Makes a lot of sense. Appreciate it and thanks for taking the questions, guys. Nice job.

Operator: Our next question is from Darrin Peller [Wolfe Research]. Please proceed.

Darrin Peller: Guys, nice results here. I think when adjusting out, you’re just kind of following on to that point. When you adjust that in organic contribution in fourth quarter, it looks like organic growth for net revenues is 28% in fourth quarter, up from the 23%, 24% range we just saw. So it’s great to see, maybe you could just help us understand what you’re gaining momentum on sequentially, especially in the backdrop of the macro. And it’s not often we’re seeing that. And also just the macro conservative assumptions you’re implying or you’re building into that outlook.

Taylor Lauber: Yes, I’ll start and then I’m sure Jared and Nancy will chime in. Good morning, Darrin. So a handful of things. Number one, the framework for our Q4 guidance is largely taking what we’re seeing in the business today and pulling it through the quarter, which is, as you recall, we’ve now got Finaro closed. We had Appetize closed the beginning of the quarter, and we have much more visibility into a lot of the big installations that we had expected throughout the year and new warrantgoing to happen until Q4. So it’s really just the ability to visualize and see the start dates on a ton of initiatives that we’ve been working on for a very long time. You also are getting some incremental benefit from growth in SaaS, which I think is quite encouraging.

That’s a byproduct of a handful of things, but not the least of which is our SkyTab success. So it’s – I wouldn’t say, there’s a lot of guesswork inside of Q4. To Nancy’s point, we give ranges for a deliberate reason, and especially in times where the climate is volatile. I would say, we’ve been calling out the $100 stakes probably longer than any of our peers, and we’re always cautious about that. But the further you get into the year, the less cautious you have to be that there’ll be like a knee jerk reaction to anything, especially when our guidance, really, ever since Nancy joined, is increasingly hinged on known activities as opposed to I guess at what the macro is going to be. Nancy, do you want to layer into that?

Nancy Disman: Yes. I think that’s a fair point. And look, we’ve gotten a very good look at October at this point, and we’re seeing consistency with what we saw in Q3. So that just gave us further confidence in what to expect for Q4. I think Taylor’s point is the one I would double click on. a lot of things are coming together that we’ve been talking about all year. I think we’ve got a very good balance of discipline when it comes to managing kind of costs, right? And balancing that with investments that are really almost all focus on margin expansion opportunities throughout the year. And so obviously here in Q4, we’re seeing a lot of benefit of even work just done earlier in this year that is coming to fruition. So when you look at Q4 and kind of tightening the ranges that we did, it’s because we’ve got a lot of line of sight.

And obviously, though still cautious around the macro, we’re kind of listening to what everyone else is saying, but right now we’re not really seeing any kind of step change at this point.

Jared Isaacman: Hey, Darrin, maybe just to pile on one point here. I mean, look, I don’t think, I mean, clearly, we didn’t get the right advice very early on in the Finaro process. Had we known that would take 20 months? I mean, look, even the information we had at the time of Q2’s earnings was not perfect. I mean, we did have a couple of different options to get there, which is why we included in guidance. But I’d say all this, because if we could rewrite history on this one, we would have worked out a revenue share during such an extended regulatory approval process. In doing so, like, we would have been receiving volume and revenue in prior quarters. So the comparison of like 24% to 28% looking like a big leap, the reality is, prior quarters have essentially been understated because a lot of effort that we’ve been putting into our global expansion was not reflected in our financials.

Darrin Peller: That’s a really fair point, Jared. I guess to add on to that, and congrats on closing Finaro. But really, more importantly, looking forward now, I mean, there’s been exciting opportunities we’ve been talking about for a while on what Finaro can bring for you guys internationally. So, Jared, just remind us what you see as – I don’t know, low hanging fruit is the right term, because it’s never easy, but what are the first opportunities you see beyond what you’ve already added, whether it’s hotels or stadiums that you can leverage your relationships with and start moving internationally?

Jared Isaacman: Darrin, it’s all three of those things. I think we are less than a couple weeks away from announcing our first European stadium win, but we’re very charged up on restaurants and hotels. I mean, we’ve been saying really from the start that we have an awesome customer and we will follow them all over the world, but not with the aim of winning like the next Hoover or Netflix. It’s with the aim of taking the products and services that have worked for us in the U.S. into those markets. And I’ll tell you, like, the amount of time we spent. Taylor’s point is right. We spent several years looking internationally. But the last year, we’ve been very on site in Europe a lot. And I can tell you, like, what I’m seeing in the restaurant and hotel space in Europe is exactly what we saw in the U.S. in like the days of mercury payments.

I mean, you still have, most of the POS systems have a standalone non-integrated bank terminal next to them, like an EVO terminal, and that’s just as applicable in the hotels as well. So it’s like, this is a total dust off the playbook of what we know we crushed it with in 2017 here in the U.S. and bring it into Europe. So that’s why we put out there. Like, we’re going to get to 10,000 restaurants and hotels in Europe and Canada next year. We’re going to light up a lot of international stadiums. That was always supposed to be the next move once we moved into that market. It’s what we’re doing.

Darrin Peller: Thanks a lot. Congrats.

Operator: Our next question is from Timothy Chiodo with UBS. Please proceed.

Timothy Chiodo: Great, thank you. One on gateway and a quick numbers one as a follow-up. So firstly, also love the bridge on Slide 16 with the volume contributions getting to the 175. I want to see if we could just recap or update on the gateway conversion. So when we look at the $17 billion that includes net new and conversions, safe to assume that some portion of that is from the gateway conversions. Clearly, the absolute number converted would be higher because it would roll in over the course of the year, but still really small in the context of the 180. Totally appreciate that earlier you mentioned that some of these merchants will convert, some of them will be repriced, and some of them will depart. But maybe just recap the go-to-market approach there.

How much of that is being done by third party resellers? Is it your internal teams that are reaching out to them and really the progress being made there on gateway conversion and how hard you can push it this year?

Taylor Lauber: Yes, sure. I’ll cover that one. The game plan continues to be refined, right. So we’re two years into a really deliberate push, which we began sort of when we started to see the pandemic in the rearview mirror. We started to see the health of our hospitality merchants be restored. And so we said, all right, now’s the time to sort of press on this effort more deliberately. The effort is going well, and our tactics get refined modestly, but it’s producing kind of something that we’re happy with, which is a blend of production on end-to-end that results in about 50% being net new and 50% being conversions from the gateway. I would say it’s having incremental success with larger and larger merchants. I mean, this past year, we’ve talked about multibillion dollar gateway merchants converting over.