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Salesforce, Inc. (CRM) Is Competing With The Rise Of AI, Says Jim Cramer

We recently published Jim Cramer’s Fresh 14 Stocks & Thoughts About Market Performance. Salesforce, Inc. (NYSE:CRM) is one of the stocks Jim Cramer recently discussed.

Salesforce, Inc. (NYSE:CRM) is a SaaS company that provides customer relationship management software. The firm has spent a large portion of 2025 locked in a fierce battle with Microsoft for AI CRM supremacy. Salesforce, Inc. (NYSE:CRM)’s shares have lost 20% year-to-date as investors are worried not only about the firm’s AI platform Agentforce showing modest market penetration but also about its non-AI businesses underperforming in today’s AI-driven enterprise software industry. Cramer discussed the effect of AI on Salesforce, Inc. (NYSE:CRM):

“[On Morgan Stanley saying Tim Cook’s successor could benefit from having a hardware background] Well look, it’s funny hardware is part of the, I’m glad you mentioned hardware, hardware’s part of the issue of how NVIDIA got to where it is. This is an essentially, there’s a belief in many people on Wall Street and in Silicon Valley, that hardware prevails here because we’re gonna get rid of a huge number of people who would do SaaS, you know, software as a service, and that includes, yes, Salesforce. . . . Because there are going to be fewer and fewer people who are actually in the organization who need that. But that does not mean that you wouldn’t need more Apple.”

A customer service team in an office setting using the company’s Customer 360 platform to communicate with customers.

Cramer discussed the divide in Salesforce, Inc. (NYSE:CRM)’s products in his earlier remarks:

“Now this is tough for me, because my charitable trust owns Salesforce. And Salesforce, even though it’s embraced agentic, is regarded as company, that well you know what they have a lot of stuff that really doesn’t do anything. How about that Texas Instruments? And it’s a nice renaissance.”

While we acknowledge the risk and potential of CRM as an investment, our conviction lies in the belief that some AI stocks hold greater promise for delivering higher returns and doing so within a shorter time frame. If you are looking for an AI stock that is more promising than CRM and that has 10,000% upside potential, check out our report about this cheapest AI stock.

READ NEXT: 30 Stocks That Should Double in 3 Years and 11 Hidden AI Stocks to Buy Right Now.

Disclosure: None. This article is originally published at Insider Monkey.

The $250 Trillion AI Hype is Real. A few years from now, you’ll probably wish you’d bought this stock.

When Jeff Bezos said that one breakthrough technology would shape Amazon’s destiny, even Wall Street’s biggest analysts were caught off guard.

Fast forward a year and Amazon’s new CEO Andy Jassy described generative AI as a “once-in-a-lifetime” technology that is already being used across Amazon to reinvent customer experiences.

At the 8th Future Investment Initiative conference, Elon Musk predicted that by 2040 there would be at least 10 billion humanoid robots, with each priced between $20,000 and $25,000.

Do the math. According to Musk, this technology could be worth $250 trillion by 2040.

Put another way, that’s roughly equal to:

  • 175 Teslas
  • 107 Amazons
  • 140 Metas
  • 84 Googles
  • 65 Microsofts
  • And 55 Nvidias

And here’s the wild part — this $250 trillion wave isn’t tied to one company, but to an entire ecosystem of AI innovators set to reshape the global economy.

It’s a leap so massive, it could reshape how businesses, governments, and consumers operate worldwide.

Even if that $250 trillion figure sounds ambitious, major firms like PwC and McKinsey still see AI unlocking multi-trillion-dollar potential.

How could anything be worth that much?

The answer lies in a breakthrough so powerful it’s redefining how humanity works, learns, and creates.

And this breakthrough has already set off a frenzy among hedge funds and Wall Street’s top investors.

What most investors don’t realize is that one under-owned company holds the key to this $250 trillion revolution.

In fact, Verge argues this company’s supercheap AI technology should concern rivals.

Before I reveal the details, let’s talk about how some of the richest people on the planet are positioning themselves.

  • Bill Gates sees artificial intelligence as the “biggest technological advance in my lifetime,” more transformative than the internet or personal computer, capable of improving healthcare, education, and addressing climate change.
  • Larry Ellison — through Oracle, is spending billions on Nvidia chips and partnering with Cohere to embed generative AI across Oracle’s cloud and apps.
  • Warren Buffett — not known for tech hype — says this breakthrough could have a ‘hugely beneficial social impact.

When billionaires from Silicon Valley to Wall Street line up behind the same idea — you know it’s worth paying attention to.

Even as we admire what Tesla, Nvidia, Alphabet, and Microsoft have built, we believe an even greater opportunity lies elsewhere…

But the real story isn’t Nvidia — it’s a much smaller company quietly improving the critical technology that makes this entire revolution possible.

And judging by what I’m hearing from both Silicon Valley insiders and Wall Street veterans…

This prediction might not be bold at all:

A few years from now, you’ll wish you’d owned this stock.

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