Riskified Ltd. (NYSE:RSKD) Q3 2023 Earnings Call Transcript

Eido Gal: I think ACH is a growing and evolving payment method, and we see more merchants want to offer it as an alternative to credit cards, either to build recurring payments plus the interchange fee or to take care of high amounts or different verification statuses. So we do see it as a growing consumer payment option. And what we’ve heard from our merchants is because the risk there is slightly different than traditional credit card fraud, but they still need help solving those problems. So really, the partnership with Plaid is aimed at offering merchants an end-to-end solution that includes a way to accept guaranteed payments via ACH. And it has been meaningful in building some of that pipeline that we discussed earlier.

Unidentified Analyst: Got it. It’s really helpful. And a quick follow-up on the new products in addition to chargeback guarantee. So it was encouraging to see the pipeline growth and the cross sale opportunity that you highlighted in the release. So how does the momentum look like with Policy Protect contributing to your new revenue bookings? And do you see any difference in terms of product adoption between US and the international side? Thank you.

Eido Gal: Sure. Yeah, we feel great about the pipeline, the way it’s building. We feel that the merchants are — that are live, it’s solving a very meaningful and significant pain point for them. I’m not sure that I can differentiate between the global and kind of local market, but we definitely don’t see a — inherently there shouldn’t be a difference in the ROI that it’s providing to either. So we look forward to continuing to sell and update you on the progress.

Unidentified Analyst: Understood. Thank you so much.

Operator: Thank you. One moment, for our next question, please. Our next question comes from the line of Terry Tillman with Truist Securities. Your line is now open.

Terry Tillman: Yeah, thank you, Eido, Agi and Chett, good morning. And also my thoughts are with everyone impacted by the conflict. I had two questions, maybe the first question, Eido, I think in your prepared remarks you talked about having increased confidence. I think just in general in the business and monetizing new logos. I hope I didn’t misrepresent that. But — and you all did help the top 10 new customer deals in the quarter, particular strength in the US. What I’m curious about is what’s driving the increased confidence. The macro isn’t any better, so it can’t be that, is it stuff on the sales side with leadership, you’ve got a new CMO. Is the market just from 12 months prior, based on the RFP activity, just starting to come around to these advanced ML decisioning engines?

I’ll stop with my rambling and maybe you could just put a little bit more meat on the bone in terms of the increased confidence and just winning new business. And then I have a follow-up for Agi.

Eido Gal: We are happy to do so. I think so let me tighten that up. I have increased confidence on the things within our ability to control. So when I think about some of the initiatives we started probably two years ago about the increased investment in additional products in our platform, additional investment into our global enterprise, salesforce, sitting here today, I think we’re starting to bear the fruit of some of that, right. And some of that is reflective in some of these products being fully deployed and in the hands of merchants and generating value. Some of that is reflective in the growth rates in APAC and the pipeline that’s building some of that is reflective and kind of the ML platform and the performance that it’s been providing to us and our merchants.

Also you mentioned Jeff, our new CMO from a few quarters ago. Also very confident and happy with our current leadership team. So I think all those things are definitely helping me become more confident in the business longer term. Like you said macro, I have not seen inflect meaningfully this quarter like you mentioned.

Terry Tillman: Yeah, understood. Thank you for that, Eido. And then Agi, in terms of the fourth quarter outlook, I know the comp was tougher in 3Q, so that made sense on maybe kind of growth year-over-year, but in 4Q, it is an easier comp. I think I’d love to just get a little bit more perspective on, is there an incremental degree of conservativism? You did say Tickets and Travel, maybe that’s the sole factor. But I did hear that, well, maybe some of the rollouts will take a little longer, just a little bit more in terms of maybe some of this is timing and then actually 1Q, there’s some incremental benefits from some of the rollouts, just a little bit more on the roughly 7% growth of the midpoint comment. Thank you.

Aglika Dotcheva: Yeah, Terry, thank you for the question. So in terms of the fourth quarter and what’s kind of changed some of our perspective since we last reported. I’ll say some of the nuances and trends, specifically about the Ticketing — sub-vertical in Tickets and Travel, mostly in live events, is something that we saw a little bit softer coming out at the end of the quarter and kind of like early in October. And it’s mostly, the way I look at it, it’s mostly coming out of a really busy season starting from the beginning of the year, but also through the summer and a little bit of a different seasonality in this industry than what we saw last year. So that’s kind of like one of the aspects there related to Q4. And the other aspect is more around new deals coming in, looking at kind of like 2023 growth is primarily driven by new business and it’s a very, very strong driver for us.