RingCentral, Inc. (NYSE:RNG) Q3 2022 Earnings Call Transcript

Mo Katibeh: But I think you hit it all. I mean just to recap, ACO seats that Avaya have sold has continued to grow sequentially quarter-over-quarter for the last several quarters. We are the only UCaaS provider that is compatible with Avaya endpoints. ACO is a bright spot for Avaya and there are tens of millions of seats out there and we have a right to win. We are the obvious choice for those customers as they are looking to migrate to the cloud at whatever point is appropriate for them. Thanks for the question.

Operator: Our next question will come from James Fish with Piper Sandler. Please go ahead.

James Fish: Hey. Thanks for the question. Just want to touch base on the Avaya prepaid commission write-down. What would prevent it from being the rest of the prepaid commissions that are left there? Could we see another further write-down is really what I am asking or did we actually work through that 375 now with the 125 write-down. And additionally, I understand why you guys would be seeing a slowdown in the mid-market and SMB side, but why did enterprise as a segment here slow the fastest this quarter? Thanks, guys.

Sonalee Parekh: Thanks. I will just take the first question on the Avaya non-cash write-down and then I will hand over to Mo just on enterprise. So in the quarter, we recorded $125 million non-cash charge related to Avaya prepaid, and that was as a result of their public disclosures and we felt it was prudent to do in the circumstances. It doesn’t, in any way, mean we are stepping away from their commitment to us. As Vlad just outlined to you, on a commercial basis, we actually saw more — took more seats this quarter versus last quarter and the quarter before. So in terms of the commercial arrangement, we are still transferring seats actually at an accelerated pace. In terms of any further write-down, it’s really hard for me to give you any color on that, apart from the fact that like any other prepay or any other asset, we will evaluate it based on new information every quarter and do the impairment testing that we do and as we did in this case, so not really much else to add there.

Mo Katibeh: To pick up and hit on the second part of the question around enterprise. One thing to keep in mind is that, sequentially quarter-over-quarter, we did see about $20 million of FX hit, which is predominantly in that enterprise space. And then beyond that, it’s the reasons that I articulated during my prepared remarks, which is, hey, look, while leads and pipe and win rates remain strong and stable, we have in a continuation of the trends that I outlined in the second quarter, which is modestly elongated sales cycles, very much aligned with what we were seeing in pre-COVID, as well as earlier, I am sorry, smaller initial deployments in the enterprise space. And look, I mean, I think, every company is resembling that remark right now.

Like within RingCentral, we have recently changed our own purchase order process to give Sonalee and I even more visibility in what’s being approved and we are seeing that same dynamic play out across the board due to the uncertain macro. Thanks for the question.

Operator: Our next question will come from Siti Panigrahi with Mizuho. Please go ahead.

Siti Panigrahi: Hey. Thanks for taking my questions. I just want to dig a little bit into the macro question, especially you talked about slowdown. Did you see towards the end of the quarter, that slowdown? And when I look at enterprise growth deceleration and you talked about sales elongation, did you see any deals that got slapped and you expect that to close maybe in Q4?