RingCentral, Inc. (NYSE:RNG) Q3 2022 Earnings Call Transcript

Michael Funk: Yeah. Thanks for taking the question tonight. So I don’t think the comment on the sales cycle was surprising. I heard that quite a bit this quarter. I did think that your tone around funnel and the business in general is actually more constructive and we have heard otherwise this quarter from other companies. So, just wondering if your partner relationships maybe are helping with the resiliency in your business, as an example if there are some wins that you are getting through the partner relationships?

Mo Katibeh: Great question. Thank you very much for it. Yeah. As we called out, we are very proud of our broad go-to-market approach. We are offering our customers multiple paths to the cloud, whether that’s from the GSP community, Vlad articulated Charter, joining that group, whether it’s our VAR channel community, 15,000 plus strong, as well as our strategic partnerships with the legacy PBX on-prem providers. And to your point, yeah, absolutely, we have called out that multiple million dollar wins have come from those partnerships. We are continuing to work well across all three of those dimensions to address the cross-segment opportunity that exists in this extremely lowly penetrated market. Thanks for the question.

Operator: Our next question will come from Peter Levine with Evercore ISI. Please go ahead.

Peter Burkly: Yeah. Hi, guys. This is actually Peter Burkly on for Peter Levine. Appreciate you taking the questions. Just curious, given Avaya’s financial situation right now, curious if you could share any potential risk to the ACO partnership. And then maybe any contractual provisions you have in place protecting that partnership from any change in control or restructuring at Avaya?

Vlad Shmunis: Yeah. Look, I will take it to the high level. Vlad here. Again, Mo will, of course, say detail. But look, at the high level, we have all kinds of contractual provisions in place. But we just have to see how Avaya proceeds and we are rooting for them to stay an independent company and to continue the going concern. As a reminder, there are still the world’s largest shareholder of on-prem seats both in UC and CC, okay? That’s a big thing. They are still a very large company with something like $2.5 billion in revenue in the sticky customer group. Very importantly, for our relationship is the fact that they do not have a UCaaS offering. ACO is their only UCaaS offering and they are contractually bought from having another one and we see of what happens with the company moving forward, we know that for the last three years that they signed their exclusive arrangement with us, they were not supposed to have been working on UCaaS and we have never been — we have never heard that they were and there are just no rumblings to that effect.

So what this really means is that there are approximately 100 million installed seats, which is what they have been disclosing publicly are largely still up for grabs. And our position is and understanding is that while we would very much like for Avaya to survive their difficulties and to continue under the current arrangement. But in the unfortunate event that it does not have to be, it still doesn’t change the fact that those on-prem customers need to go to the cloud. RingCentral is still undisputed leader in unified communications-as-a-service and also the fact that through our multiple years of working closely with Avaya, we believe we are in the best position to support their customer base, including their endpoints where we believe we are in a very advantageous position given the work that already took place.

So that’s what we are on Avaya. I can also mention that even through all of these world published difficulties of theirs, not ours, to be clear, okay? But Q2, I am sorry, Q3 grew quarter-over-quarter over Q2 and Q2 grew quarter-over-quarter over Q1. So there is clearly demand, and let’s say, we are cautiously optimistic, Mo?