Jim Cramer Had These 21 Stocks on His Radar

5. ServiceNow, Inc. (NYSE:NOW)

Number of Hedge Fund Holders: 106

When Cramer was asked about ServiceNow, Inc. (NYSE:NOW), he remarked:

“I also like ServiceNow. I love what Bill McDermott’s doing. They’re actually going at each other right now, or at least Bill McDermott’s declared war, so to speak on Salesforce. These are two really fine companies, and over the long term, they’ve both been sensational.”

ServiceNow (NYSE:NOW) offers a cloud-based platform that supports digital workflows through AI, automation, and low-code tools, providing solutions for IT services, operations, customer service, risk management, and enterprise functions like HR and legal. Ithaka Group stated the following regarding ServiceNow, Inc. (NYSE:NOW) in its Q1 2025 investor letter:

“Founded in 2004, ServiceNow, Inc. (NYSE:NOW) has become the leading provider of cloud-based software solutions that defi ne, structure, manage and automate workflow services for global enterprises. ServiceNow pioneered the use of the cloud to deliver IT service management (“ITSM”) applications. These applications allow users to manage incidents and to plan new IT projects, provision clouds, manage application performance and build applications themselves. The company has since expanded beyond the ITSM market to provide workflow solutions for IT operations management, customer support, human resources, security operations and other enterprise departments where a patchwork of semi-automated processes have been used with varying success in the past. ServiceNow’s stock fell during the quarter, driven by the announcement that its much anticipated AI Agents offering is going to be offered as a consumption-based model, vs the expected seat-based model. This change will make revenue recognition fall further into the future, as clients can take their time adopting (and therefore paying) for the new product.”