Is This Brink’s Company’s Response To Activist Jeff Smith?

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30 Mexico City Case Study  We are teaching employees to improve profitability by using Lean tools to reduce waste, measure performance and implement standard processes Problem Action Result Low productivity affected quality and timeliness Morning departure delays cause customer service problems Employees reorganized the stations so the work would move more quickly 25% increase in productivity Implemented visual management $6,100 decrease in costs per month Exceed customer expectations
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