Domo, Inc. (NASDAQ:DOMO) Q3 2023 Earnings Call Transcript

Bruce Felt: That has developed over time as I just assessed, where I want to be, where Domo needs me to be. What I’ve accomplished? How much time I’ve been here. If you’ve counted it eight years. That’s a long time, but I will also add. I mean, I just went into agreement that goes on till about March 26, seeing kind of argue I might actually be overdoing it by staying here. But yes, it’s been kind of a collaborative discussion I’ve been having with John and the team about like, what’s needed? What’s the state of the business. And one of the things that we spent a lot of time was just the strength and the talent in the finance organization. And frankly, I kind of put myself out of the job that’s so good. So that I’ll be around for a while, I’m fully engaged here. And I have a vested interest in making sure the stock is when I sell it, it’s much higher than where it is here. And to be engaged gives me a better shot at influencing that and if I wasn’t.

Pat Walravens: Great, thank you. And then John, this is a tricky one, but we might as well address it. So Domo’s agreement with Josh James expires on March 1, 2023. What should people expect? And what key points would you make to investors?

Bruce Felt: Yes. I would say that the team that’s here is really, really solid and focused on operating the business in a prudent way. I think this is a fantastic business. If you just look at the top lines of 300 million in recurring revenue, 90% retention, 80% gross margins, operating margin positive, that was a big, big milestone. We’re focused on running the business. We’re not really trying to answer those questions right now as a team.

Pat Walravens: Okay. Thank you.

Operator: And our next question will come from Eric Martinuzzi with Lake Street Capital Markets. Please go ahead.

Eric Martinuzzi: I know it’s still early days here. You talked about the 2024 planning process. But just curious to know if we’re drafting a change in the sales compensation architecture, either kind of payouts for corporate or skewing that towards the front half of the year versus back half of the year. Any early thoughts on sales comm.

John Mellor: We’re kind of right in the middle, I’d say of the planning process for next year, which is — it’s kind of — it’s exciting to be able to plan for next year and look at the progress we’ve made this year. And we want to be conservative, we want to be prudent for where we are in the macro environment. But also, we’re pretty bullish on the value proposition that Domo brings to customers. When we see it every single day with these customers who are actually transforming how they do business with the Domo product, and we think that they are a real significant positive in this environment.

Bruce Felt: Yes. And I’ll add, the big mistake this year was in the sales reorg, so to speak, quotas were too high, the ability to get the business just wasn’t where it needed to be, for a set of reps to make their number. And that really was contributing to sales turnover. We know that. We’re planning next year, one of the principles is, the sales guys have to make money, or salesmen and women have to make money. So that’s a given. And we’re going to make sure that we have plans that do that. And by the way, sales reps are listening to this, ignore this comment. This is for investors only. I’m only kidding. We love ourselves reps. But we do need to make sure there’s a structure where they get paid in. And I’m fully supportive of that. And then working with Ian, and his sales ops team, so I’m making sure that’s set up. And we’re doing it early this year, too. So we hope to get off the next year with a bang.