Clear Secure, Inc. (NYSE:YOU) Q3 2023 Earnings Call Transcript

Caryn Seidman-Becker : So thanks for the question. From an aviation or a travel perspective, the travel being challenged is a global phenomenon. And so launching the RESERVE lanes is a great start. And we also think that there’s opportunities for pay-per-use on the RESERVE. People want predictability and there’s many different ways to get it. So we are seeing a very strong response for RESERVE in countries from Germany to Italy. We just launched Heathrow. And so not only that but we see ways to tie it together with CLEAR Plus. And so potentially think of it as a golden ticket if you will that there’s fast lane opportunities both on your way out and on your return trip. So I think that there’s a lot of opportunities from home to gate internationally, which may or may not be biometric, right?

People want safer and easier experiences and it’s our job to deliver it to them in the best way possible. From a LinkedIn perspective, Canada and Mexico launching means that we can start to build ecosystems in those countries. But also as we’re doing more in CLEAR Verified, digital marketplaces are global and so we need to be able to serve those customers and those partners. So international we are set up for it from a privacy perspective and from an infrastructure perspective. And you won’t see us in all countries. I think we’re pretty selective but we’re going to follow our partners, right? And our partners could be an airline or our partner could be Linkedin.

Ben Miller: And then Ken just on PreCheck. I know details are limited but any way to frame or think about the incremental margin path, given you talked about a lot of the upfront investments are more behind you. How should that build I guess through next year?

Ken Cornick: Yes. So directionally, we’ve been investing in this program for several years with zero revenue. So incremental margins should be high.

Caryn Seidman-Becker: Like from here.

Ken Cornick: Yes. We are going to be recognizing the revenues on a net basis. So from that perspective gross margins will be very, very high. And we think that while there might be some incremental staffing at certain locations to enroll in PreCheck, generally speaking we have a fairly large infrastructure across the country in our 55 airports. And so a lot of the labor will be absorbed in the existing infrastructure, although there will be pockets of incremental where we see opportunities. But our tech infrastructure has been in place for several years.

Ben Miller: Thanks for the questions.

Operator: Your next question comes from Cory Carpenter with JPMorgan. Your line is open.

Cory Carpenter: Thank you. I wanted to ask if you could expand a bit on your plans for the Sora ID integration and then just more broadly the opportunity that you see in financial services?

Ken Cornick: Sure. So financial services is I would say the most developed and largest addressable market for identity today and it’s regulatorily driven. And the Sora acquisition is I would say small but very impactful. It opens that market up to us. So integrating Sora’s technology into our platform which is a fairly light lift it will basically integrated in the next few months, will allow us to go to market. And we’ve already have pipeline in financial services. We were unable to service that pipeline up until now. And so this is really a big unlock for us. And I would say there’s a real need within financial services to both remove friction from an onboarding perspective, but obviously fraud is a big problem as well. And the network identity, a reusable identity is sort of the perfect solution for this industry, right?

There’s significant drop off when your KYC, a new client in financial services and there’s significant upside if you can increase conversion. And so bringing the CLEAR brand and the CLEAR infrastructure go-to-market with our existing member base and having this network strategy within financial services we think is a really, really powerful combination.