Apple Warranty Issues: Earlier this week, we talked about Apple Inc. (NASDAQ:AAPL) extending its product warranty in Australia from 12 months to 24 months. It is important to note that the company did not do this out of the goodness of its heart. Instead, they were forced into doing so by Australian consumer law. Regardless of the reason, this is a change the Cupertino-based company has made.
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This time around, we have more news to bring you regarding Apple and warranty related issues.
According to a report on Nasdaq.com, the tech giant has trouble brewing in many EU member states.
Here is what the article had to say:
“A senior European Union official said Tuesday that Apple Inc. still isn’t informing consumers correctly about their legal warranty rights in many EU member states, as she called for Brussels to take a greater role in shaping a common approach to consumer protection rules.”
The E Justice Commissioner Viviane Reding did not have any problem talking about Apple Inc. (NASDAQ:AAPL) in regard to this ongoing issue.
Here is what she had to say:
“This case and the responses I received since I sent my letter have highlighted rather clearly just why the Commission cannot sit on the side-lines on enforcement issues.”
“The approaches to enforcement in these types of cases turn out to be very diversified and inconsistent at a national level. In at least 21 EU Member States Apple is not informing consumers correctly about the legal warranty rights they have. This is simply not good enough.”
Even further, it is important to note that the case is on going and that many lawsuits have already been filed by consumer groups in Portugal, Belgium, Luxembourg, and Germany.
This appears to be a major sticking point for Apple Inc. (NASDAQ:AAPL). For one reason or the next, they are having warranty related issues in many parts of the world. What do you attribute this to? Share your thoughts in the comment section below.
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DISCLOSURE: I have no positions in any stock mentioned.
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