Alkami Technology, Inc. (NASDAQ:ALKT) Q3 2023 Earnings Call Transcript

Bryan Hill: Well, we continue to play in our sweet spot that tends to be the larger FIs in terms of average user per FI. Keep in mind what feeds our revenue model is the number of digital users. And so we average 72,000 digital users per FI for the 229 live clients that we have and the next closest competitor to us is in kind of the high 50s, low 60s than thousands in terms of per average. So we’re already focused, we believe, on the top 2,000 financial institutions lends us to the larger financial institutions. What we’ve seen so far this year is very similar sized FIs. We’ve had a few over 100,000 digital users. Last quarter, we signed our largest bank to date. So we’re pleased with the success. We’re pleased with the demand that [Technical Difficulty].

Operator: Looks like we’ve lost connection with our speakers. Please hold while we reconnect. Ladies and gentlemen, thank you very much for your patience. We’ve reconnected with our speakers.

Bryan Hill: Operator, we can move to the next question in the queue?

Alex Shootman: Unless there was a follow-up on that.

Operator: The next question comes from Adam Hotchkiss with Goldman Sachs.

Adam Hotchkiss: I guess when you think about where you are today versus the beginning of the year, how much momentum would you say has been driven by an inflecting top of funnel versus an improved pipeline conversion rate. I think we’re just trying to get a sense for whether this is more an influx of interest on the back of the rate environment and some of the tech investments you’ve made versus the historical top up on a just converting at a higher rate than you’ve seen historically. Any color on that would be helpful.

Alex Shootman: Yes, this is Alex. What I would say is we — the demand from the credit union side of the market is in line with what we consistently experience. And then if we think about layering on top of that, the demand from the bank side of the market has picked up compared to the same time last year. So if I just do a graph of pipeline interest, if I just use something like that, pretty consistent on the credit union market and then add to that higher demand from the bank market than this time last year.

Bryan Hill: And Adam, the demand on the bank side of the market is really from us being more active in the bank market being our product being more prepared our road map around the core integrations that are necessary for us to be competitive in the bank market and then a deliberate strategy around creating more market awareness. And that has resulted in a sales pipeline now that’s 40% of our total sales pipeline related to banks.

Adam Hotchkiss: Got it. That’s really helpful. And I guess just to follow up on that point. When you think about being invited more bank RFP’s point, would you say that’s a function of just relative awareness? Is that folks from referenceability getting a sense for your capabilities versus some of your competitors? I know some of them call out having done many conversions off of some of the legacy core providers before. Just curious what in that RFP process with banks, some of the core differentiators you hear from customers on the Alkami value proposition and how that’s changed?

Alex Shootman: This is Alex. I think it’s 2 things. First of all, banks are realizing that their commercial customers are made up of people and that as the pressure has as the pressure has increased for anybody that serves a consumer market to deliver a really great digital experience, they’re realizing that their commercial accounts, once again being made up of people they have to deliver a really great digital experience and that’s what Alkami is known for. So that certainly is wind at our back. We are getting more customer — more bank customers live on our platform. So that helps from a referenceability standpoint. And then those 2 things together create awareness that Alkami is an option that people should look at if they’re a bank and they’re considering making a digital transformation.