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Apple Inc. (AAPL) Getting Cloudy with Its iCloud Services

While not everyone seems to be experiencing it, Apple Inc. (NASDAQ:AAPL) once again put ICloud service users out of commission for a period of time Tuesday morning, making yet another outage for the storage service in just the last few weeks. We reported on this issue last week, and there have been more interruptions since.  And with this stock price drop serving as a sequester, there is no money to pay for the infrastructure to expand iCloud. Oh the humanity! (Just kidding.)

Apple Inc. (NASDAQ:AAPL) has been known for its ability to meet customers’ needs, but this has proven to be a difficult service for Apple to maintain. There was an outage Tuesday morning that lasted an undisclosed amount of time, but it was (at least anecdotally) widespread. And last week, there were reports that Apple’s cloud-based mail service was down for some users for 27 hours. The message read that less than 0.01 percent of users were affected by the outage, which seemed to disrupt those looking to use the mail service on ICloud.com. Virtually everyone else was able to access mail through applications on their devices.

Apple Inc. (NASDAQ:AAPL)

Image: Apple Inc. (NASDAQ:AAPL) Store

There were several reports for varying outages in the last couple of weeks, with a couple affecting Apple’s Game Center, iMessage, Mail, FaceTime  and even iTunes for a period of time. Many of these outages were resolved in an hour or so, but some carried on – there was one reported outage that lasted for five hours and affected more than “some users” as Apple suggested.

However, in the wake of all these, Apple Inc. (NASDAQ:AAPL) has not come out to address these outages and inform customers the causes or reasons for the outages nor the steps the company has taken to resolve the issues so they don’t happen again. Which, I guess, would explain why the outages keep happening. In the meantime, for the most part, Apple’s Status Center – a web page where customers can get real-time checks of all cloud-based services and their functionality – has reported that all of its services were operational – especially while the reported outage was taking place Tuesday morning.

Let us know your thoughts about this recurring issue of outages involving Apple Inc. (NASDAQ:AAPL) iCloud services. Have you experienced any outages in the last two to three weeks? It is something that bothers you and affects your perception of the company? Let us know your thoughts in the comments section below.

DISCLOSURE: I own no positions in any stock mentioned.

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