Zoom Communications (ZM) Launches Zoom Virtual Agent 2.0

Zoom Communications Inc. (NASDAQ:ZM) is one of the 10 Most Undervalued Technology Stocks to Buy Right Now. On June 12, Zoom Communications Inc. (NASDAQ:ZM) announced the launch of its Zoom Virtual Agent 2.0, which is an upgraded self-service virtual agent.

The Zoom Virtual Agent 2.0 provides key features, including agentic AI, which means that the responses go beyond simplicity, providing processing returns, updating accounts, and booking appointments. The agent also provides autonomous services with high-definition quality neural voices.

Zoom Communications (ZM) Launches Zoom Virtual Agent 2.0

A close-up of a hand using a laptop to control an immersive video meeting.

Zoom Communications Inc. (NASDAQ:ZM) noted that the new agent enables cost reduction, efficiency gains, and revenue growth. The Virtual Agent 2.0 works with Zoom Contact Center and popular platforms like Salesforce, ServiceNow, Zendesk, Microsoft Dynamics, and Genesys Cloud.

Zoom Communications Inc. (NASDAQ:ZM), which was formerly a video communications company, now provides AI work platforms designed to enhance human connection and collaboration.

While we acknowledge the potential of ZM to grow, our conviction lies in the belief that some AI stocks hold greater promise for delivering higher returns and have limited downside risk. If you are looking for an AI stock that is more promising than ZM and that has 100x upside potential, check out our report about this cheapest AI stock.

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Disclosure: None. This article is originally published at Insider Monkey.