Why Salesforce (CRM) Is Betting on AI to Drive Its Next Growth Phase

Salesforce, Inc. (NYSE:CRM) is one of the undervalued large cap stocks to buy. On April 1, Evercore ISI analyst Kirk Materne reiterated an Outperform rating and $260 price target on Salesforce, Inc. (NYSE:CRM). The decision came after Salesforce’s Slackbot event, which Materne said reinforced his conviction in Salesforce’s long-term positioning in what he calls the “agentic enterprise.” The analyst defined agentic enterprise as a world where AI agents, not human users, drive software actions.

Why Salesforce, Inc. (CRM) Is Betting on AI to Drive Its Next Growth Phase

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According to Materne, Salesforce is repositioning Slack from a messaging and collaboration tool into the primary front door for AI-powered work. He noted that Slackbot is the interface through which AI agents receive instructions and carry out tasks across the enterprise.

Materne also noted that Salesforce’s management has been telegraphing this “agentic front door” thesis for a while. However, what made this event notable was the explicit acknowledgment that the traditional SaaS interface is going away. In its place is an entirely AI-driven interface where users interact through natural language rather than menus.

The analyst flagged the “network effect” around Slack as a key structural advantage. This is the idea that because so much institutional knowledge, conversation history, and workflows live inside Slack, the more data that accumulates in the system, the more powerful and accurate Salesforce’s AI agents become, Materne explained. He added that this creates a self-reinforcing competitive moat that is difficult for rivals to replicate.

Salesforce, Inc. (NYSE:CRM) is a software company. It provides cloud-based customer relationship management solutions for businesses and organizations. Its products include applications for sales, marketing, customer service, commerce, and data management.

While we acknowledge the risk and potential of CRM as an investment, our conviction lies in the belief that some AI stocks hold greater promise for delivering higher returns and doing so within a shorter time frame. If you are looking for an AI stock that is more promising than CRM and that has 10,000% upside potential, check out our report about this cheapest AI stock.

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