Veeva Systems Inc. (NYSE:VEEV) Q4 2022 Earnings Call Transcript

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Paul Shawah: Yes, I can take that. This is Paul. Yes, so the Vault CRM is going really well pretty much across all dimensions. We have the product development team working hard. I’d say they’re ahead of schedule. We’re actually going to have a demo. Our first demo at our summit coming up in May. So that’s super exciting. I’m excited about that. I know our customers want to see that. There’s not a whole lot our customers need to do right now, but we are having conversations with a number of them. And by and large, the feedback is positive. We’re just trying to understand what this means for them and what timing looks like and what’s entailed. And our job is to make it really easy for them to move. So yes, overall going really well with all CRM.

Brian Peterson: Thanks Paul.

Operator: Next up is Joe Vruwink, Baird.

Joe Vruwink: Great. Hi, everyone. Peter, in the prepared remarks, there was a mention of kind of early momentum in some of the newer areas like safety, which is a hard one to get into, but also something like Link, I think is one of the more successful new products for commercial in some time and then, of course, Compass. When you step back and you think of this pod of newer products, and then you maybe rewind and think about the introducing of like submissions or EPM, the part of kind of your first go after in the clinical areas. Do you think the opportunity ahead is just as compelling and consequential as kind of that mid-2010s timeframe for Veeva?

Peter Gassner: It’s a really thoughtful question. I wouldn’t draw the exact parallel, but I think the parallel is similar. The reason why is in R&D, there’s multiple very separate entry points. Safety is quite a bit different than clinical, it’s quite a different than regulatory. In the commercial area, sales, medical and marketing, things are more related, and they’re more fluid together. So it’s not distinct entry points. It’s all related buyers. But in terms of yes, a second leg of things really increasing our potential. That’s absolutely what’s happening. We have our established of the CRM suite and the commercial content actually. And then we have Crossix, which is pretty well established, but has a lot of room to grow.

It has some advertising headwinds right now, but it has room to grow. And then we have things that are very, very early Link and especially Compass. Those are broad things and can lead into other add-on type of things. So, I think you’re pretty accurate in the way you’re saying it. It’s the second leg of commercial is things like Link and Compass and business consulting as well.

Joe Vruwink: Okay. That’s great. And then maybe, Brent, just a question on reconciling the margin outlook. So, there’s some immediate impacts of the TFC T&E is coming back. Is there kind of another category of incremental spend as you think about next year and related to maybe that thought there was a comment in the remarks of just the evolution of Compass and taking your time to get it right and kind of introducing some new things in 2024? Would that maybe be an example of an area that’s receiving incremental investment?

Brent Bowman: Yes. Thanks, Joe. So, if you look at the margin guide, I think you nailed it pretty well. So when you adjust for the termination for convenience, you get to — that’s about 250 basis points of impact. So you get to about 36.5. And then there’s about another point coming in to travel and events. We had recently, our first in-person field kickoff event in a number of years. So we’re kind of getting back to normal to a normal run rate around getting in front of customers and getting together. And then there is a continued investment for growth. And Compass is one of a number of areas where we’re going to continue to invest where we see an opportunity to drive our durable business model.

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