Travelzoo (NASDAQ:TZOO) Q4 2022 Earnings Call Transcript

Holger Bartel: No difference really between the U.S. and Canada between Europe and North America. Also no big differences — yes, you are right, people love to travel more now across the oceans further distances. Europe is particularly popular now for our members in the U.S. We clearly see that they want to go out. Again, they want to visit Europe. They also are now interested increasingly in Asia Pacific. And so I would just say maybe in Europe, the advertisers are a little bit more cautious with coming back in advertising. So — but we are seeing that, that is also improving.

James Goss: Okay. One last question. You made a point of saying there are 30 million members, is there a 7.3 million mobile app users and 4 million social media users. Could you talk about the consistency or differences among those categories in terms of the value and the economics of each?

Holger Bartel: Not really because — I mean, there’s not really a big difference between them because in the end, we cater to what I explained earlier, travel enthusiasts, people who are inspired by our offers to go to places that they didn’t even think about. And the media, how we reach them might be different, but their interests are the same and the behavior.

Operator: Your next question comes from the line of Ed Woo with Ascendiant Capital.

Ed Woo: My question is, during the pandemic, a lot of travel suppliers, particularly hotels, reduced their capacity because they couldn’t find labor, has that improved? Do you see more supply coming online, especially with hotels as the labor market improves in the U.S.

Holger Bartel: Yes, not only hotels, but also airlines, they have more capacity and also the hotels have stepped up. We see that happening more quickly in the U.S. than in Europe just because of the differences in labor laws. But yes, absolutely, yes.

Ed Woo: Great. And what are you seeing for the summer travel season? Do you see it having as robust as it was last summer as everybody came back? Or do you think that is beginning to more — have more normal trends?

Holger Bartel: You have to wait and see, but — it’s a good question, Ed. What we see is that members are booking trips further out than they did last year. So for example, we just had a really fantastic offer in New York, and it’s available for summer and a lot of our members booked already trips to New York for summer. We didn’t see it quite as much last year. So people are booking trips further out, but we will have to see if people take these trips.

Ed Woo: Great. And on the inflation front, have you seen travel suppliers able to pass on increases in the consumers willing to pay the higher prices?

Holger Bartel: Not so much a question for us because we are not a travel supplier, but from what I can see, yes, I think consumers are still accepting the higher prices. Let’s see how long that lasts. I expect that, that will change over the next 6 months.

Operator: Our final question will come from the line of Steve Silver with Argus Research.

Steven Silver: Most of mine have been asked already, but I’ve got a couple left. First of all, Holger, you mentioned that this management’s focus to continue to expand the member base looks to be pretty flat year-over-year. Just curious as to whether there are particular steps that can be taken to meaningfully grow the user base — member base over the short term? Or is it really just the expectation that former members will continue to return as business conditions continue to normalize.