The Home Depot, Inc. (NYSE:HD) Q2 2025 Earnings Call Transcript August 19, 2025
The Home Depot, Inc. misses on earnings expectations. Reported EPS is $4.68 EPS, expectations were $4.72.
Operator: At this time, all participants are in a listen-only mode. A brief question and answer session will follow the formal presentation. As a reminder, this conference is being recorded. It is now my pleasure to introduce your host, Isabel Janci. Please go ahead.
Isabel Janci: Thank you, Christine, and good morning, everyone. Welcome to The Home Depot, Inc.’s Second Quarter 2025 Earnings Call. Joining us on our call today are Ted Decker, Chair, President and CEO; Ann-Marie Campbell, Senior Executive Vice President; Billy Bastek, Executive Vice President of Merchandising; and Richard McPhail, Executive Vice President and Chief Financial Officer. Following our prepared remarks, the call will be open for questions. Questions will be limited to analysts and investors. And as a reminder, please limit yourself to one question with one follow-up. If we are unable to get to your question during the call, please call Investor Relations at (770) 384-2387. Before I turn the call over to Ted, let me remind you that today’s press release and the presentations made by our executives include forward-looking statements under the federal securities laws, including as defined in the Private Securities Litigation Reform Act of 1995.
These statements are subject to risks and uncertainties that could cause actual results to differ materially from our expectations and projections. These risks and uncertainties include, but are not limited to, the factors identified in the release, in our most recent annual report on Form 10-K, and in our other filings with the Securities and Exchange Commission. Today’s presentation will also include certain non-GAAP measures, including but not limited to adjusted operating margins, adjusted diluted earnings per share, and return on invested capital. For a reconciliation of these and other non-GAAP measures to the corresponding GAAP measures, please refer to our earnings press release and our website. Now let me turn the call over to Ted.
Ted Decker: Thank you, Isabel, and good morning, everyone. Sales for the second quarter were $45.3 billion, up 4.9% from the same period last year. Comp sales increased 1% from the same period last year, and comps in the U.S. increased 1.4%. Adjusted diluted earnings per share were $4.68 in the second quarter, compared to $4.67 in the second quarter last year. In local currency, Canada and Mexico posted positive comps. Our second quarter results were in line with our expectations. The momentum that began in the back half of last year continued throughout the first half as we saw our customers engage more broadly in smaller home improvement projects. In fact, the performance across the business was the strongest we’ve seen in over two years.
Our results are a testament to our focus on enhancing the customer experience as we invest in our strategic initiatives. Technology investments to drive productivity, the capabilities we are building with our Pro ecosystem to better serve complex purchases, and faster delivery for all of our customers are growing market share with these initiatives. Just over a year ago, we completed the acquisition of SRS. This strategic acquisition was important for several reasons. It gave us a right to win with a specialty trade pro, enhanced development of our pro ecosystem, and provided a number of cross-selling opportunities. Over the past year, SRS has exceeded our expectations, driving market-leading growth, accelerating our organic ecosystem efforts, and driving revenue synergies.
We could not be more pleased with their performance. As we announced in June, we are excited about the pending acquisition of GMS, a leading distributor of specialty building products, including drywall, ceilings, and steel framing, related to remodeling and construction projects. This acquisition will add a highly complementary adjacent vertical to SRS’s business, differentiated capabilities, product categories, and customer relationships. It will also broaden SRS’s distribution footprint across the U.S. and Canada. In fact, SRS will now have a network of more than 1,200 locations, a sales operation of over 3,500 associates, and a fleet of nearly 8,000 trucks capable of making tens of thousands of job site deliveries per day. Additionally, GMS will be additive to our organic efforts to better serve pros working on complex projects, enabling us to offer a deeper and broader assortment of interior building products and services, as well as additional fulfillment options.
Despite the uncertainty and volatility in the market, we are confident that we can effectively navigate this environment. Over the last several years, our teams have done an incredible job partnering with our vendors to diversify product sourcing, which gives us unique flexibility in our supply chain. We will continue to work with our vendors to ensure that we have the right products at the right value in stock and on the shelf for our customers to purchase. I could not be more excited about the incredible opportunities in front of us to continue growing share with all our customers. Our store associates, merchants, supply chain teams, and vendor partners are executing at a high level, and I would like to thank them for all that they do. With that, let me turn the call over to Ann.
Ann-Marie Campbell: Thanks, Ted, and good morning, everyone. Our associates did an incredible job delivering exceptional customer service, and I’d also like to thank them for all that they do. We know that when we enable our associates to focus on serving the customer, we grow sales. And over the last several years, we’ve been investing in a multitude of initiatives across our operations that not only allow our associates to more effectively serve customers but also drive productivity in our operations. From optimizing freight flow through a proprietary freight flow application, to ensuring we have the right products in stock and on the shelf for our customers, to enhancing how we pick and stage online orders, we are excited about the progress we’re making and the results we are seeing.
Our stores continue to be the center of the ecosystem and critical hubs for the customer shopping experience. Last year, we made technology improvements across our stores and DFCs to better leverage all of our assets, enabling faster delivery of online orders. We have continued to improve delivery times, and we now have the fastest delivery speeds across the greatest number of products in company history, both same day and next day. We’re seeing a double-digit lift in spend with customers who utilize our faster delivery options as they return more frequently to shop in stores and online. This is all a result of our efforts to ship from the best location, which uses machine learning models to determine the optimal delivery mode to maximize speed and efficiency.
To support this incremental demand, we have added more order fulfillment associates, or OFAs, in our stores. Through enhancements to our HD phone, we are now able to strategically direct them to more effectively manage online orders. For example, this quarter, we rolled out an enhanced app that prioritizes orders and enables batch picking of several orders at once. Having dedicated associates for these orders, coupled with powerful technology in their hands, ensures that orders are efficiently and accurately picked, driving faster fulfillment times and higher customer satisfaction. As we’ve mentioned in the past, we continue to focus on our pro ecosystem, maturing the new capabilities we have built for pros working on complex projects. We are thrilled with the progress we’ve made across expanded assortments, fulfillment options, our sales teams, account management, and more recently, trade credit and order management.
As you know, we’ve been leveraging SRS to continue to ramp up our trade credit capabilities. Today, we have several thousand pros with a trade credit account, and we’ve seen a double-digit lift in their spend across channels once these pros started using their trade credit. While we continue to roll this out more broadly, we are also focused on ensuring connectivity through different sales channels, including our B2B website and our stores. For example, we want our pros to be able to transact with our stores seamlessly, including checking and using the available credit on their account while they’re shopping in our stores. And later this year, we anticipate that all trade credit customers will be able to seamlessly use TradeCredit for in-store purchases.
Our order management system is another important capability that enables us to more easily manage pro product deliveries throughout the life of their project. Order management brings together systems and processes that enable us to effectively capture, model, deliver, and offer post-sales support for pro orders. And while there’s still work to do, we have already deployed a number of benefits. In some markets, we can now reserve inventory, modify orders before fulfillment, and invoice upon delivery. For example, today, we can quickly and easily change an order from will-call in a store to delivery to the job site. These are a few of the critical features and benefits we’re working on that will deliver exceptional value to our pros. With that, let me turn the call over to Billy.
Billy Bastek: Thank you, Ann, and good morning, everyone. I want to start by also thanking all of our associates and supplier partners for their ongoing commitment to serving our customers and communities. As you heard from Ted, during the second quarter, we saw continued momentum in the underlying demand across home improvement-related projects. And our performance was the strongest it has been in over two years. Turning to our merchandising department comp performance for the second quarter, 12 of our 16 merchandising departments posted positive comps, including storage, bath, hardware, building materials, indoor garden, electrical, kitchen, outdoor garden, millwork, power, plumbing, and appliances. During the second quarter, our comp average ticket increased 1.4%, and comp transactions decreased 0.4%.
The growth in our comp average ticket primarily reflects the greater mix of higher ticket items, inflation from core commodity categories, including lumber and copper, and a modest decrease in promotional activity relative to prior years. Big ticket comp transactions, or those over $1,000, were positive 2.6% compared to the second quarter of last year. We were pleased with the performance we saw in categories such as building materials, lumber, and hardware. However, we continue to see softer engagement in larger discretionary projects where customers typically use financing to fund the renovation project. During the second quarter, both pro and DIY comp sales were positive and relatively in line with one another. In the second quarter, we saw strength across many pro-heavy categories like lumber, concrete, and decking.
And in DIY, we saw strength across our seasonal categories, including patio, grills, and live goods. Turning to total company online comp sales, sales leveraging our digital platforms increased approximately 12% compared to the second quarter of last year. We’re excited about the continued success we are seeing across our interconnected platforms. As Ann mentioned, our faster delivery speeds are resonating with customers and driving greater engagement in sales. We know that as we remove friction from the experience, we see incremental customer engagement. We also continue to invest in improving search functionality, leveraging AI, and enhancing our buy-it-again capabilities, allowing customers to easily and conveniently reorder products regardless of where the original purchase occurred.
During the second quarter, we leaned into products and projects that are resonating with our customers. And we continue to focus on innovation to deliver the best value proposition for home improvement projects while enhancing the customer experience. For example, in paint, we continue to see the benefits of the investments we are making with products, delivery, and loyalty. You might recall that we are the only home improvement big box retailer offering Kill’s branded primer. We also enhanced our fulfillment options, including our in-store service and job site delivery capabilities with the pro who paints. All of these initiatives have driven continued share gains in the quarter. Across our power department, the strong competitive advantage that we have built with our extensive lineup of battery-powered platforms continues to drive share growth in these categories.
In fact, we achieved a company sales record for battery-powered tools during the second quarter. And in our storage department, the team continues to bring new innovation to the market, whether it’s our mini totes, the large mega tote, or our improved storage systems. All of these products help drive positive sales and unit comps in the category for the quarter. Finally, we continue to see great success across our appliance business. As we’ve mentioned before, the improvements we’ve made to the shopping experience are resonating with our customers. As we look ahead to the third quarter, our merchandising organization remains focused on being our customers’ advocate for value. This means continuing to provide a bright assortment of best-in-class products that are in stock and available for our customers when they need it.
As we prepare for the holiday season in the back half of the year, we are committed to providing our customers with new and innovative products at a great value. This quarter, we are extremely excited about our lineup for Halloween as the products bring excitement to our stores and help drive traffic. Our merchants have worked with our supplier partners to put together a compelling assortment of product offerings for this Halloween season, including the return of many fan favorites like Tutsus, Skelly, and Barkley, as well as new collections for the Halloween enthusiast. Our sneak preview of our Halloween lineup was a huge success, and we look forward to the full rollout in the coming weeks. With that, I’d like to turn the call over to Richard.
Richard McPhail: Thank you, Billy, and good morning, everyone. In the second quarter, total sales were $45.3 billion, an increase of $2.1 billion, or approximately 4.9% from last year. As a reminder, SRS entered our total company comp base in late June. During the second quarter, our total company comps were positive 1%, with comps of negative 0.3% in May, flat in June, and positive 3.1% in July. Comps in the U.S. were positive 1.4% for the quarter, with comps of positive 0.3% in May, positive 0.5% in June, and positive 3.3% in July. For the quarter, and in local currency, Canada and Mexico posted positive comps. Additionally, foreign exchange rates negatively impacted total company comps by approximately 40 basis points for the quarter.
In the second quarter, our gross margin was 33.4%, a slight increase compared to 2024, which was in line with our expectations. During the second quarter, operating expense as a percent of sales increased approximately 65 basis points to 18.9% compared to 2024. Our operating expense performance was in line with our expectations. Our operating margin for the second quarter was 14.5% compared to 15.1% in 2024. In the quarter, pretax intangible asset amortization was $139 million. Excluding the intangible asset amortization in the quarter, our adjusted operating margin for the second quarter was 14.8% compared to 15.3% in 2024. Interest and other expense for the second quarter increased by $61 million to $550 million, which was in line with our expectations.
In the second quarter, our effective tax rate was 24.2% compared to 24.5% in 2024. Our diluted earnings per share for the second quarter were $4.58 compared to $4.60 in 2024. Excluding intangible asset amortization, our adjusted diluted earnings per share for the second quarter were $4.68, a slight increase compared to 2024. During the second quarter, we opened three new stores, bringing our total store count to 2,353. At the end of the quarter, merchandise inventories were $24.8 billion, up approximately $1.8 billion compared to 2024, and inventory turns were 4.6 times, down from 4.9 times last year. Turning to capital allocation, during the second quarter, we invested approximately $915 million back into our business in the form of capital expenditures.
And during the quarter, we paid approximately $2.3 billion in dividends to our shareholders. Computed on the average of beginning and ending long-term debt and equity for the trailing twelve months, return on invested capital was 27.2%, down from 31.9% in 2024. Now I will comment on our outlook for fiscal 2025. As you heard from Ted, our performance during the second quarter was in line with our expectations. The customer engagement we saw in 2024 continued into 2025, with notable improvements in underlying demand during the second quarter. As we look to the remainder of the year, we are confident in our ability to manage through the macroeconomic environment as it stands today. As a result, we are reaffirming our fiscal 2025 guidance. As a reminder, our guidance does not include any assumptions on impacts from the pending GMS acquisition, fluctuations in foreign exchange rates, changes in the interest rate environment, or a recovery in demand for larger remodeling projects.
We expect total sales growth to outpace sales comp, with sales growth of approximately positive 2.8% and comp sales growth of approximately positive 1%, compared to fiscal 2024. Our gross margin is expected to be approximately 33.4%, essentially flat compared to fiscal 2024. Further, we expect an operating margin of approximately 13% and an adjusted operating margin of approximately 13.4%. Our effective tax rate is targeted at approximately 24.5%. We expect net interest expense of approximately $2.2 billion. We expect our diluted earnings per share to decline approximately 3% compared to fiscal 2024 when comparing the fifty-two weeks in fiscal 2025 to the fifty-three weeks in fiscal 2024. And we expect our adjusted diluted earnings per share to decline approximately 2% compared to fiscal 2024.
On a fifty-two-week basis, adjusted diluted earnings per share would be essentially flat compared to fiscal 2024. We plan to continue investing in our business with capital expenditures of approximately 2.5% of sales for fiscal 2025. We believe that we will grow market share in any environment by strengthening our competitive position, our customers, and delivering the best customer experience in home improvement. Thank you for your participation in today’s call. And Christine, we are now ready for questions.
Operator: Thank you. We will now be conducting a question and answer session. One moment please while we poll for questions. Our first question comes from the line of Zach Fadem with Wells Fargo. Please proceed with your question.
Zach Fadem: Hey, good morning. Starting with the July improvement, do you view this more as a catch-up due to weather or an underlying change in trend? And then as you think about the second half comp, about a 50 basis point improvement implied from Q2, a couple of points on a two-year basis. Perhaps we could level set on the drivers across traffic, ticket, pricing, etcetera, and whether you anticipate any changes there.
Ted Decker: Thanks, Zach. That’s a full question. We feel really great about our Q2 performance. As you know, we had really tough weather in the first quarter of the year, leading to relatively flat U.S. comp and slightly negative overall with FX, and recovered here with 1% for the company and 1.4% for the U.S. And as you said, those comps got markedly stronger as the months went on through the quarter. And that’s really a factor of two things. First, we definitely saw broader engagement across the portfolio. These are the best comps we’ve seen across the most departments in nearly two years. As Billy said, the performance adjusted for some of the hurricane activity we saw last year across the regions was consistent. And the consumers, both pro and consumer, engaged broadly across the business, granted in smaller projects.
We still haven’t seen the recovery in much larger discretionary projects. And then finally, weather did have a big impact. We had not a great spring overall, and that went into Q2. But in July in particular, the weather in the North really turned favorable, and that team responded, and we captured great sales. So we feel great about underlying momentum in the business, helped by a little weather. When you look at the back half of the year, just focus on the U.S., Richard can go into some exchange rate differentials. When you look at the U.S., we’re looking at just a slight uptick in comp to have that 1% for the full year. So we’re just under 1% in the first half, do a little better than 1% in the back half, gets us to that 1% guide for the year.
Q&A Session
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So we feel really good about our ability to do that, particularly with the broader engagement across the portfolio. And Richard, there’s some FX.
Richard McPhail: Sure. Just to tick out what Ted said, recall when we established guidance at the beginning of the year, our guidance assumed a slight improvement and, frankly, a continuation in the momentum that we had seen in 2024 to continue gradually through the year 2025. That’s what we’ve seen to date, and so that is still embedded in the assumptions underlying our guidance. So just to tick it out, we were a positive 0.9% in the U.S. in the first half. And as Ted said, we’re assuming slight improvement in that trajectory. From an FX perspective, the total company had a 55 basis point headwind from FX in the first half. At current FX rates, that actually flips to a 25 basis point tailwind. And so for those reasons, we feel confident in our guide. I think it’s also important to note that the momentum that we saw through the second quarter has continued through the first two weeks of the third quarter.
Zach Fadem: Thanks, Richard and Ted, for all the color there. And then just a follow-up, there’s been a lot more talk about the potential for rate cuts later this year. And we also have some tax reform dynamics as well. So just curious to what extent these could be positive catalysts for your business. And if you have any thoughts on the level of rate cut you’d need to see to begin seeing that impact?
Ted Decker: Yeah. Certainly, some relief on mortgage rates in particular could help. I think referring to it as a bit of a frozen housing market with, you know, forty-plus year low turnover rates and even new starts are struggling a bit. So lower rates would certainly help. We don’t have a crystal ball on what that number is. When we talk generally, though, to our customers, each of our sets of consumers and pros, the number one reason for deferring the large project is general economic uncertainty. That is larger than prices of projects, labor availability, all the various things we’ve talked about in the past. So by a wide margin, economic uncertainty is number one. And when you look at things like the tax bill passing last time we were together, we didn’t know what tax rates would be, corporate or personal rates.
That’s all been settled with even some more favorable lowering of taxes and increases in child tax credits and the like. So a little help on the interest rate front would be helpful, and then I think we have a great result with the tax package that passed that should put some more discretionary spending in our consumers’ wallets. And just from a pure cash tax perspective, we will see a benefit from bonus depreciation, full expensing of R&D. That’s not a book benefit, but it’s a cash tax benefit. And we’ll be thinking about how that factors into our plans going forward.
Operator: Our next question comes from the line of Steven Zaccone with Citi. Please proceed with your question.
Steven Zaccone: Great. Thanks very much for taking my question. I want to follow up on Zach’s second question there. Ted, when you think about some of the clarity you’ve gotten on the tax package and then we’re waiting on rates, how does it inform your view on the shape of recovery in that large project activity? As we sit here today, do you think that’s something to materialize in the next twelve months?
Ted Decker: Well, again, we don’t know when those rates will come. There’s clearly an expectation that we start to get some cuts in the second half of this year. Remember that the short-term rates, while that will help on a HELOC rate, which is often utilized for larger projects, the longer rate is more associated with the mortgage rate, which is more associated with the, you know, the ten-year and the longer bond rate. So again, I’m optimistic that with some of the reduction in the overall deficit, that will be the longer, more sustainable benefit to the long-term rates, and we see some progress there. So with lower taxes and now a permanent tax position, that uncertainty is removed. With lower rates, it’s hard, Steve, to pick the number that unlocks turnover and mobility in U.S. housing and new construction. But things will certainly look better given tax and interest rates than the environment we’re in right now.
Steven Zaccone: Okay. Understood. And then maybe just for the second half of the year, you help us think a bit more about AUR and pricing. How did that perform in the quarter? It sounds like promotional activity was down a bit. But just as you think about the second half of the year, the complexion of ticket and transaction, how does pricing fit into that equation?
Billy Bastek: Yes. Thanks, Steven. This is Billy. Let me give some more color on that. Both kind of the macro piece for us as we think about diversification and those things, and I can give you a little color on the Q2 performance that you asked about. But listen, I’d say a couple of things on pricing, going back to our call in May. First, it’s super important to remember that over 50% of our products are sourced domestically and wouldn’t be subject to any tariffs. Now some of the important goods, obviously, tariff rates are significantly higher today than they were when we spoke in May. So as you’d expect, there’ll be some modest price movement in some categories, but it won’t be broad-based. And I think it’s important to keep in mind as well, our customers tend to shop for the entire project.
And you think about a small flooring project, tile, grout, bathtub, and vanity, and a bath project. And so we’re laser-focused on protecting the cost of the entire project. And so, listen, our goal is to maintain the best value for our customers. We’re gonna take a portfolio approach as we’ve talked a lot about in the past. As we always do. And we’ll have a price leadership position in home improvement. The second piece you alluded to some of the dynamics in Q2, when I mentioned in my prepared remarks about some promotional activity, that was really focused around just some of the smaller garden projects. Think molds, think chemicals. Those were the biggest headwinds that we had as it related to just the transaction comp in the quarter. So that was, you know, if you think about our job, which is to help impact some of the tariff pressure, being a little promotional in a couple of those garden areas.
Just the nature of what we did in Q2. And so again, four of those five categories that we saw an impact from were just related to some of the lower ticket garden projects.
Steven Zaccone: Understood. Best of luck in the second half.
Operator: Our next question comes from the line of Christopher Horvers with JPMorgan. Please proceed with your question.
Christopher Horvers: Thanks and good morning. Just my first question is more near-term, and then my follow-up is a bit more bigger picture. So following up on this last line of the question, there are a number of like puts and takes on in the back half around comp cadence that I’d love for you to talk about? Do you expect much difference between the quarters? It looks like the hurricane lift was pretty similar, but then, you know, ticket inflation given inventory receipts and seasonal probably accelerates over the year. But then on the other side of this, you have this sort of euphoria December post-election with the consumer. So any thoughts there on the puts and takes of comp cadence in the back half?
Ted Decker: Yes, Chris. As Rich and I outlined earlier, there’s not a big uptick necessary to meet our guide. The U.S. business will be more or less a similar comp rate with no meaningful lift necessary, and we get that swing of 80 basis points of FX pressure for the total company. On ticket and transactions, you saw higher ticket in Q2 to transactions. And as Billy said, it’s really the increase in spend on large items where we had a 2.6% comp in tickets over $1,000, and again, that was broad-based. In the lack of a lot of promotional activity in outdoor garden that tends to be smaller ticket. That mix effect is what helped the ticket. It really wasn’t priced. And then similarly, that slight decrease in transactions was all in that modest pullback in outdoor garden promotions.
And but I mean that explains all of the negative transactions that we saw. So you’re going to cycle through the we’re not planning for any more hurricanes. The hurricane impacts were smaller in Q2 than they were in Q1. They’ll be smaller yet again in Q3 and Q4. So we’re just looking at the continued momentum broadly in our departments, in our geographies, to deliver that 1% guidance.
Christopher Horvers: Got it. And then bigger picture on GMS. Could you compare and contrast the business relative to the roofing business, which is SRS’s largest vertical? From the outside, it seems to some that, you know, GMS is maybe more commodity-oriented and something that perhaps you could have achieved through the expanded fulfillment offering that you have in about 20 markets in the large pro side. Is there something particularly in the assets that you acquire that you want to acquire that was easier to buy than build? Is it sort of drywall so foundational and so thus a big part of the market? Is it the Salesforce and so forth? Thanks very much.
Ted Decker: Sure. Chris, it’s a number of those things. Let me just wind back a minute. As I said, we’re super pleased with SRS. Roofing is the biggest category. Also pool and landscape. And those are verticals that they run as a specialty trade distributor. And from what we saw in public company announcements, in Q2, we took share, we won in the marketplace in each of those three verticals. And when we look at the opportunity set, in our pro initiative, we talk about a game board, different categories, and different customers in different purchase occasions, and where are there attractive profit pools and share opportunities. We’re building out with our own organic pro ecosystem a focus on the CrossTrade Pro who’s gonna shop across The Home Depot, Inc.
store, increasingly engage with them with an outside sales force and sales trade credit and delivery as we’ve talked about. But then we’ve also said, well, are these verticals of specialty that are very attractive, SRS being incredibly attractive in roofing, pool, and landscape. And drywall, in ceiling are very much adjacent complementary verticals to that SRS business model. So small branches, truckload delivery, high inventory turn, effective sales engagement, asset-light, similar margins, going into, again, largely residential remodel and construction. We believe GMS is the best property, the best asset in that space. And we’ve been talking to them for some time. Dan Tinker and the SRS team had been in contact with John Turner in the leadership at GMS for some time.
This was not something that happened overnight. This is something we’ve been engaging with them and thinking about how these two businesses could add value working together. And the management teams, the cultures, the approach to single ERP systems, go-to-market strategies at the branch level are very, very similar to SRS. We think this will be a seamless integration under that SRS platform. And they will attack their markets the way they always have, growing specialty trade business. And then Ann and Mike and our teams, as we build out our Pro ecosystem, we have a great new list of larger customers. We have an additional 400 nodes of distribution to add to the 800 that SRS already have. As I said in my remarks, 1,200 additional distribution branches in total.
That when Ann mentioned ship from the best location, we’ll be leveraging those branches as well combined with the 2,000 stores. You can start to see this ecosystem that we’re putting together with customers, with Salesforce, with distribution nodes, with delivery assets. We’re just super excited about how we can take incremental share bringing this unified capability set together.
Christopher Horvers: Great. Thank you very much.
Operator: Our next question comes from the line of Simeon Gutman with Morgan Stanley. Please proceed with your question.
Simeon Gutman: I want to please on with the phrase that Richard you used in prepared remarks and then I think Ted said it again, this notable improvement in underlying demand. You qualified it with some commentary around weather I assume also maybe bathtub effect is the same definition. Can you talk about the degree to which you think there is underlying turning in housing? Or was this market share? Or was this weather? Are we seeing an inflection? Thank you.
Richard McPhail: Thanks, Simeon. Well, as we’ve said, I think our assumption, what we’ve observed, and the assumption going forward is that first, more than anything, we have a very healthy customer. Right? Our customer is the homeowner or the pro that serves that homeowner. They’re fully employed. They’ve seen strong income gains over the past several years. They have seen home price appreciation of 50% since 2019. They’re sitting on top of the equity of over $11 trillion, which is double that they were sitting on in 2019. And so as we predicted, we have observed continued engagement and momentum in that engagement across the core of our categories. As Billy spelled out, 12 of 16 categories in positive comp territory, the strongest and broadest performance we’ve seen in over two years.
And that’s what we expected, and that’s what we’ve seen. As Ted pointed out and as we’ve discussed before, our customers still tell us that the rate environment is giving them pause on larger remodeling projects that would typically require debt financing, and Ted alluded to where mortgage rates and HELOC rates are. We know that that is still an impediment in our customer’s mindset to executing on projects. What I think is important to note is our pros, we survey every quarter and say that their customers tell them they’re deferring projects. They’re not canceling projects. Home improvement demand persists. And so our job is to position ourselves to be ready for that. At the same time, our guidance for the remainder of the year, as I said, doesn’t assume any improvement in the outlook for larger projects or a turn in housing per se.
It really just assumes that consistent momentum that we’ve already seen really for four quarters now. And that continued in the first two weeks of the quarter.
Simeon Gutman: Okay. And a follow-up, can I ask about proof points on the complex projects or complex pro? Are you seeing sequential inflections, whether it’s some of the core capabilities that The Home Depot, Inc. has implemented or related to crossover benefit from SRS?
Ted Decker: Yeah. On your shared comment, we believe we’re taking share. As I said, we looked at the public company disclosures, the reporting of Q2, and how we performed, and that includes paint, roofing, landscape, drywall. We’re starting to see some really neat cross synergies on the distribution front and on the sales front. And Mike or Ann, if you’d like to comment a little bit about the momentum we’re seeing in our organic efforts and then with some of the cross-sell with SRS.
Mike: Yes, as Ann mentioned in her prepared remarks, we’re pretty thrilled with the progress we’re making as we continue investing in the Pro Ecosystem, continue to optimize assortments as we talked. She talked about account management, our Salesforce service model, fulfillment among other things, notably for that cross-sale of Pro. So notably, delivery reliability, specifically related to being on time and complete, are paramount for the pro experience. And we’re pleased with the improvement that we’ve seen in terms of the pros’ feedback around customer satisfaction with their deliveries, along with our improved performance for being on time and complete. And we see this both for large job site deliveries, notably on flatbeds and box trucks, but also their use of car deliveries as we’ve leveraged our distribution assets for faster parcel delivery, we’ve seen a double-digit lift in spend on parcel items enabling pros to stay on the job site.
And then just further, with Protrade credit works hand in hand with the advances we’re making with order management and delivery, and again, as Anne noted, seeing strong lift from now being able to invoice on delivery of goods versus upon the purchase of those goods.
Simeon Gutman: Thank you. Good luck.
Operator: Our next question comes from the line of Scot Ciccarelli with Truist. Please proceed with your question.
Scot Ciccarelli: Good morning, guys. I guess this is a bit of a follow-up to Simeon’s question. You have previously given us some figures on the incremental sales you’ve been able to generate from your complex pro efforts. Can you update us on that most recent performance and where you have rolled it out? Obviously, you just talked about kinda the what’s that are happening. But how should we be thinking about the growth curve in those markets? Thanks.
Ted Decker: Scott, yeah, we’re not going to keep updating that billion dollars. We just wanted to it’s a nice hallmark for us to hit the billion-dollar mark on incremental sales. But trust me, we are reviewing every week incrementality on all we’re doing with the pro initiative. As Mike said, it starts with an engaged sales force. You know, this is solution selling with a mature outside Salesforce supported with inside sales support. On-time and complete delivery is paramount, and that is where we’ve seen a real step change. John Deaton and his team on the delivery side from our FDCs, remember the 17 markets we have the flatbed distribution centers. We have 20 plus parcel delivery facilities. We have 200 plus market delivery operations, which are big and bulky product and appliances.
Ann mentioned the ship from the best location. We’re leveraging stores as well. So we’re putting all those nodes into an opportunity set to optimize delivery for the which node is gonna have the quickest delivery time at the lowest cost at the greatest chance of being on time and complete for the customer. And that’s all the machine learning and AI we’re putting into effect to make that happen. We’ve seen a step change in improvement in our on-time and complete delivery. That’s giving our sales team more confidence to sell. That’s keeping retaining customers who tried us once and liked us try us again, we satisfy them again. Now you add trade credit to the equation. It’s still such early days with trade credit, and we have millions of pro customers, and we’ve literally had small single-digit thousands on trade credit.
So this virtuous cycle of the whole ecosystem trying to work is gaining steam. The great thing about having someone like SRS and then doing all the diligence in the work with GMS, you know, we actually understand in that part of the business is behaving like a distributor, and we are satisfying these larger pros in their complex purchase occasions as we need to as a true professional wholesale deliverer. So super excited, and the momentum is building.
Scot Ciccarelli: Appreciate that. Good luck.
Operator: Our next question comes from the line of Michael Lasser with UBS. Please proceed with your question.
Michael Lasser: Good morning. Thank you so much for taking my question. So over the last several years, The Home Depot, Inc. has taken some big swings, made some big calls, including building the pro ecosystem, buying SRS, and now GMS. Are these calls driven by something that you are seeing that is changing in the home improvement market or something that’s changing in The Home Depot, Inc. that’s needing the prompting the need to take bigger calls in order to gain market share? And as part of this, how do you weigh the potential trade-off between growth and returns in these capital allocation decisions, or is that just a moot point? Because The Home Depot, Inc. is gonna be able to achieve both in a robust recovery situation in the next few years. Thank you very much.
Ted Decker: Great question, Michael. I’d also add what we’ve done with e-commerce in big swing we’ve done building out distribution centers platforming. The point is our e-commerce, which has taken tremendous share. I’ll let Richard talk about trade-off returns. As we’ve said, we look at this game board and this offer set of where their profit pools and where we can satisfy the customer. But we’re always looking customer back as we went into this. And what we were told by our pro customers they’re dealing with so many different suppliers. They’re dealing with 20, 30, 50 different suppliers on a job site. If we can make their job easier to take out five different sales calls, five other delivery trucks, five other invoice payment cycles.
And that is making their business easier. And that is our value proposition is that you can get a lot more from one supplier. We’ll never get 100% of someone’s or even a 100% of someone’s spend in a particular category. But the more we can consolidate activity for them, particularly on a job site, in the selling cycle and the billing and payment cycle, that’s our value proposition, and that’s where they told us we have a right to win, and they’re interested in that. I’d also say that there is some consolidation. There’s consolidation on the manufacturer side, on the distributor side, and even the customer side. And scale matters. And we’ve always been the scale player. And not in the pro wholesale type activity but certainly in home improvement.
And we’re satisfying that scale game as well. And we think the returns you get there in a different way, but Richard, the return profile is attractive.
Richard McPhail: Absolutely. So when we think about capital allocation, as we’ve always told you, we invest in our business first. And that’s what, you know, we’ve leaned into in these last few years. We view our goal here is to drive sales growth through driving shared capture, which then drives EPS growth. We have to do that in concert with creating shareholder value. And so that’s when returns we understand first of all, just on the TAM, and the shared capture perspective, we’ve seen an increased TAM, but we’ve also increased our TAM through the acquisition of SRS, and then GMS would further increase that TAM. So we have one of the most attractive addressable markets in the, I call it, the U.S. consumer economy, North American consumer economy.
And it starts there. Second, as Ted said, we’re the scale player in that market. And so we have tremendous opportunities, and we feel like it’s our responsibility to put ourselves in a unique position to win share. So now let’s talk about returns. Simply put, when we find an investment that allows us to drive share capture and drive earnings growth, that drives a return higher than our cost of capital with a little bit of a margin of safety built in, we’re gonna make that investment. And so you’ve seen us lean into a variety of investments over the last five years. What might surprise you is that many of these investments are more capital light and have a higher return profile than some of our more conventional investments. So I’ll give you two examples.
When you think about an SRS branch, comparatively speaking, the capital required and then the return on that capital through time is actually lower capital required on a percent of sales basis than a Home Depot store would be. And the return on that capital actually comes more quickly than it does at a Home Depot store. And by the way, we think that the Home Depot store is one of the most rock-solid investments we can make, which is why we’ve leaned into that program. So SRS, wholesale distribution, a capital-light model. Second, our DFCs. If you take our DFCs and you look at where they are on their maturity curve, they’re actually generating higher returns on invested capital than an equivalent Home Depot store would at this point in their life cycle.
Again, if you’re using the benchmark, a Home Depot store to us is almost like buying treasuries. I mean, that is as close to, you know, the most confident return we can drive in this business. And the incremental investments we’re making, I’ll argue, are positioned to drive higher returns on that capital. Now if you look at it in the earlier stages of investment, ROIC is lower in the earlier stages, and in the later stages of that same investment, it’s higher. So we’re simply ascribing to the fact that we have an opportunity to position ourselves like no one else in our trillion-dollar total addressable market to win and win over the long term.
Michael Lasser: Okay. Thank you very much for that. My quick follow-up is the decision to reduce promotional activity during the quarter was tied to the tariff situation. So a, how do you expect this to unfold? It’s likely that tariffs are gonna be with us for a while. Does that mean The Home Depot, Inc.’s posture around promotional activity will be reduced? And, b, how do you expect this to impact the P&L over the next few quarters, and what have you assumed within your guidance? Thank you very much.
Billy Bastek: Yes. Thanks, Michael. And as I mentioned a little bit earlier in Stephen’s question, we did pull back again, primarily in the outside garden space, which caused some of that transaction comp noise that I mentioned. I mean, listen, The Home Depot, Inc. is an EDLP retailer. And so anything that we can do to continue to drive value for our customers in this marketplace and going forward. And you’re right, the tariffs have been increased since we met in May. That’s all in our go-forward guidance. So listen, we feel great about the values. I mentioned holiday. We have many things coming up in the back half of the year. We’ll talk a little bit more in Q3 about our gift center and all the things that we’ll have there.
We’re gonna continue to be focused on EDLP, taking market share. We love our price position as it stands today. And we look forward to partnering even closer with our supplier partners and continuing to drive that value for customers. And believe me, there’ll be plenty of great opportunities for our consumers, our customers every day in our stores now through the back half of the year. Thank you very much and good luck.
Isabel Janci: Christine, we have time for one more question.
Operator: Thank you. Our final question comes from the line of Chuck Grom with Gordon. Please proceed with your question.
Chuck Grom: Hey, thanks very much. My question is for Billy on category performance. I was hoping you could maybe double click on the areas where the business has most notably improved. You guys have called out 12 out of the 16 categories. That’s the best breadth of performance, I think, since the ‘2. So maybe just click on the categories a little bit. And then also regionally, any callouts in the quarter?
Billy Bastek: Yeah. No. Happy to talk through that. It’s great, Chuck. As you mentioned, we called out 12 of our 16 departments posted positive comps. We actually had 13 in the U.S. with some FX pressure in paint. But really, it was the broader-based performance that, as I mentioned, the strongest we’ve seen in over two years. So I called out some of the seasonal pieces, patio, live goods, and barbecue, but just to give some color on some of the other businesses, and I know Richard talked about this being much more broad-based. If you think about our portable power business, cleaning business, dimensional lumber, concrete, water heaters, vanities, interior paint, and in fact, the largest comp contributions to the quarter were really outside of seasonal.
Of course, we saw a pickup. Ted mentioned the North picking up. Certainly, more traffic in our stores drives more projects as well. But it was really broad-based across the business, not only the 12 departments, but I gave you color around just what we’re seeing inside some of those what we consider really core home improvement projects that are just outside of, obviously, your typical when spring comes and you know, you sell a little bit more of the garden space. We’re really, really pleased, thrilled with the work that the merchant team has done along with our supply chain folks. Just incredible work and really excited about the back half of the year and more of the broad-based impact that we’re seeing.
Chuck Grom: That’s great. And then my follow-up just on for Richard on gross margins. Flat year over year. Can we just talk about the moving parts in the quarter? How are you thinking about the cadence in the back half? And then zooming out, this will be the third straight year gross margins will be around 33.4. I guess how are you thinking about that line item in the out? Thank you.
Richard McPhail: Right. We’ll just keep our comments to this year. Gross margin, we guided at the beginning of the year that it’s going to be essentially flat at 33.4%. You’re not gonna see a lot of movement in that line item, other than seasonal swing a little bit that we always see. And so we’ve reaffirmed guidance at that level. And then we’ll address future years when we get together in December.
Chuck Grom: Great. Thank you.
Operator: Thank you. Ms. Janci, I’d like to turn the floor back over to you for closing comments.
Isabel Janci: Thank you. Thank you all for joining us today. We look forward to speaking with you on our third quarter earnings call in November.
Operator: Ladies and gentlemen, this does conclude today’s teleconference. You may disconnect your lines at this time. Thank you for your participation, and have a wonderful day.