TELUS International Acquires Gerent to Enhance Salesforce, AI-Driven Customer Experience Solutions

TELUS International (Cda) Inc. (NYSE:TIXT) is one of the cheap penny stocks to buy now. Towards the end of May, TELUS announced its acquisition of Gerent. Gerent is a US-based Salesforce-focused consultancy that delivers enterprise-scale implementation and integration projects, as well as agentic AI solutions.

Following the acquisition, Gerent’s full portfolio of services is now offered by TELUS Digital, and the Gerent brand is slated for retirement by the end of Q3 2025. Gerent is recognized as a Salesforce Summit Partner and supports 1,800 certifications across the entire Salesforce product suite. Its workforce has completed 1,000+ Salesforce projects globally by now. The company has also maintained a strong customer satisfaction score of 4.9 out of 5.0.

TELUS International Acquires Gerent to Enhance Salesforce, AI-Driven Customer Experience Solutions

A robotic process automation system in a modern datacenter.

The move aligns with TELUS Digital’s fusion-based growth strategy, which combines talent with advanced technologies to create future workforces. These workforces will integrate AI-enabled humans and autonomous AI agents to deliver smarter, faster, and more personalized CX at scale.

TELUS International (Cda) Inc. (NYSE:TIXT) offers digital customer experience and digital solutions internationally.

While we acknowledge the potential of TIXT as an investment, we believe certain AI stocks offer greater upside potential and carry less downside risk. If you’re looking for an extremely undervalued AI stock that also stands to benefit significantly from Trump-era tariffs and the onshoring trend, see our free report on the best short-term AI stock.

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Disclosure: None. This article is originally published at Insider Monkey.