Tech Company Paycom Transforms Software Navigation with New Command Driven AI Engine

AI engines are more common in the workplace today, and both employees and organizations are experiencing the impact. A survey by General Assembly, an upskilling and training platform, found that 69% of HR professionals say AI has freed up time for more strategic work. Similarly, research from Owl Labs found that 67% of U.S. companies now use AI on the job, and 46% are somewhat or heavily reliant on it in their day-to-day work.

This shift is encouraging companies to find tech that helps handle everyday, often tedious tasks.

Paycom, a leader in human capital management software, is doubling down and helping make work even easier with its latest innovation: IWant, the industry’s first command-driven AI engine using a single database. It’s designed to revolutionize the way all users navigate and access their information within their HR and payroll tech. Think about the ease of use with Amazon’s Alexa, but now it’s for your time off, pay, organization questions, benefits and more. Oh, and it works for both employees and administrators like HR professionals, executives and leaders.

With IWant, users can use voice-to-text functionality or simply type a question. The engine then provides an immediate answer or directs them to the appropriate location to interact with their data. It’s built to always deliver accurate results, ensuring seamless data flow across all HR tools by eliminating issues created by duplicate or inconsistent data from multiple sources. Duplicative data is a big concern in AI, creating hallucinations or pulling incorrect data.

By removing navigation barriers and simplifying access to employee information, IWant empowers users to harness their data without needing any familiarity with the software.

According to Paycom’s founder and CEO Chad Richison, “IWant is the biggest release since our founding in 1998. Command-driven automation marks the beginning of the future of HCM. Navigation, information gathering and asking others for information will soon become obsolete. IWant gives you all of the information and access without needing to know how to navigate the system.”

With IWant, leaders gain an easy, automated way to access team members’ data without needing to navigate through the software.

The program co-chair of the HR Technology Conference, Steve Boese, got an early look at IWant.

According to Boese, “Paycom’s single database has strategically set them apart since day one, paving the way for continued breakthroughs like IWant. I particularly like IWant’s Executive Mode and can see how this AI engine will transform not only the way leaders interact with company data but how they lead with data moving forward.”

An executive in the distribution industry who participated in the client pilot of IWant was impressed with how easily and quickly he could access workforce data.

“It’s a night and day difference. IWant makes everyone a system expert, so I can access all the info I need without navigating beyond the home screen. And I don’t rely on others for employee data anymore. It’s a total game changer,” the executive said.

IWant reflects how AI adoption in HR is maturing, and this is the future. Rather than just handling routine tasks, newer tech like IWant is designed to change how people interact with complex software entirely. What once required training and navigation becomes a simple conversation.

To explore Paycom’s newest innovation, IWant, visit https://www.paycom.com/software/iwant/.