Shapeways Holdings, Inc. (NYSE:SHPW) Q4 2022 Earnings Call Transcript

And so that should drive lifetime value. And so we expect to provide more insight into that model moving forward as to things as our metrics start to stabilize. But as of right now, right, we’ve completed Q4, we’ve completed €“ we’re completing Q1, we’re starting to feel better and better about where those models are going. And so you should expect to see more visibility to that as we move forward.

Greg Palm: Got it. Okay. I’ll leave it there. Thanks.

Greg Kress: Thanks, Greg.

Operator: Our next question will come from Jim Ricchiuti with Needham Company. You may now go ahead.

Jim Ricchiuti: Thanks. Good afternoon. Just wondering if you can give us the software revenue exiting the year Q4, just appreciate the color you gave for the full year 2022. Just trying to get a sense where it was for Q4.

Greg Kress: For Q4, we have not provided that information yet. We would’ve to pull it €“ we would’ve to pull those numbers, I don’t have them at the tip of my tongue. But we €“ as you can do, we started with little and it’s been ramping, so obviously Q4 was significantly higher. And I think that’s probably why you’re asking so you get a better sense of like what that ramp would look like as we moved into the rest of the year. But we can probably follow up with you on what those numbers look like. I just don’t have that with me right now.

Jim Ricchiuti: I actually €“ Greg, I actually have a similar question as it relates to the enterprise revenue in Q4. Again, only because it’s such a major focus for you in 2023, it’s just would be useful to know what the starting point or the ending point was for Q4 2022.

Greg Kress: Yes. I think you’re starting to get to a point where we’re talking about segment reporting, right? And ultimately we are €“ we haven’t provided that yet. I think that it’s something that we want to be able to do as we move throughout this year, but we haven’t been able to commit to that yet. And so I think you’re asking good questions, Jim, because it’s about like what that ramp ultimately looks like. But for this earnings call, we’re not providing that level of detail, but we’ll add that I think in the future. But that’s where we ultimately want to be able to provide you guys with more feedback about how each one of these individual growth initiatives are really ramping.

Jim Ricchiuti: Well, so €“ but you say your pipeline in enterprise is pretty healthy. So presumably there’s some meaningful revenues that you’re anticipating in Q1 from that as a percentage

Greg Kress: Yes, we haven’t provided any of that detail, but we do have a good pipeline that is closing. And so what you’ll see is, in historically we’ve talked about our top 250 customers, right? Like that continues to represent the more enterprise book of business that we have. What you’ll see is in 2022 that kind of finished out of 60% of our revenue, which in 2021 it was more like 50% of our revenue, you just start to see that growing as a larger percentage. And that’s more sticky customers with bigger orders and higher gross margin with a lot more opportunity to go and grow those customers. And so that continues to be growing at €“ let’s call it 18%, 20% CAGR, over the last several years. And so it’s a good, healthy piece of our business. From a revenue perspective, it continues to grow and we will be providing some of that information in the future so that you can see more of what that pipeline looks like and how it’s translating into sales.

Jim Ricchiuti: Okay. What were the unusual, maybe just you can just give us a sense on the OpEx sounds like there was a little bit of unusual OpEx related to the move in manufacturing to Livonia, what €“ can you help us with that, because it’s also where I’m going with it obviously is to how to €“ how should we be thinking about OpEx on a go forward basis?