Salesforce, Inc (CRM) Partners With A Key Cloud Communications Provider

​Salesforce, Inc. (NYSE:CRM) is one of the Ridiculously Cheap Stocks to Buy According to Wall Street Analysts. On March 27, Salesforce, Inc. (NYSE:CRM) announced a partnership between its newly launched Agentforce Contact Center and Bandwidth Inc. Bandwidth is a cloud communications provider. The partnership aims to deliver infrastructure for the Salesforce Contact Center.

​The line between CRM software and traditional contact centers and AI agents is blurring as companies shift to unified cloud systems that link customer data directly to real-time interactions. Salesforce’s Agentforce is a CRM-embedded tool that uses AI for smarter and personalized customer conversations.

​As part of this collaboration, Bandwidth Inc. supplies core voice and messaging infrastructure through its Communications Cloud and Maestro orchestration software. Management noted that this ensures reliable, low-latency global connectivity, which is crucial for AI-driven voice interactions. The company also highlighted that Agentic AI needs high-quality, scalable communication. Bandwidth powers this with owned networks for better performance, faster innovation, and cost efficiency.

​Salesforce, Inc. (NASDAQ:CRM) creates cloud-based software for customer relationship management, providing solutions across sales, service, marketing, commerce, and collaboration, as well as many industries, along with training, support, and consulting services.

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