Saia, Inc. (NASDAQ:SAIA) Q2 2023 Earnings Call Transcript

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But our focus on customer first I think is going to lead us through this.

Jack Atkins: Okay. Thanks, guys. I’ll pass it on.

Operator: The next question is from Amit Mehrotra with Deutsche Bank. Your line is open.

Amit Mehrotra : Thanks. Hi, Fritz. Hi, Doug. I guess maybe I’ll just ask a quick one on the operating ratio, as we move from 2Q to 3Q, I know you guys probably have a wage increase in the third quarter that maybe hold the line, but you’ve obviously got some momentum on volume, which — so Doug, if you can just talk about a lot expectation in 3Q? And then Fritz, what’s happening at yellow, so like the overall price of the book of business, as you guys see contract rate renewals, I know you talked about 5% last quarter. But, does this gives you an opportunity to kind of accelerate the narrowing of that revenue per bill to peers that you’ve been so focused on and just trying to think what the what the pricing opportunity is on the existing book of business?

Doug Col : Sure, I’ll take that first Amit. So yes, you’re right, you know, July is kind of annually our time we think about, wage increases and things like that. So that’s taken place, the average we’ll call it right around 4.5% across the workforce. And historically, I mean, if I’m just saying about the last five years, you got to take out the 2020 COVID tear Q2 to Q3 doesn’t make sense. 2021 was a pretty unique year in the back half, as we’ve really saw an opportunity to work on some things and improve things around assets and all, we took a really big step up there, and there’s still opportunity there, we’re still grinding that out each quarter. But that was a kind of a unique quarter. But if I look at the other quarters, it’s usually meant something like a mid-100 bps kind of deterioration.

So I think, look, we got one month, and like Fritz said, a lot of uncertainty on the top line, certainly over the next few weeks. But with a month under our belt, 100 to 150 basis points in our view, Q2 to Q3 would be pretty solid work. So, like I said, we’re less than a month in our belt, that’s what we’re comfortable with.

Fritz Holzgrefe: Yes, just Amit to answer your question regarding pricing environment. I think that if, under the current sort of disruption, if you have a low price competitor exit the market, I think that. The first thing is the customers is that gets shifted around, customers that have service expectations, naturally, I think would gravitate towards Saia, because I think we’re doing a great job. For us, it doubles down our — frankly our responsibility to make sure that we’re paid for that high level of service, capturing those charges. I think it’s — because the customer gets a lot of value for that. So we’ve got to be very, very diligent around that. I think what will happen over time in the industry? I mean, you’ve seen the discipline that across the space, I think that probably could continue.

I think that to the extent that the underlying costs in this business remain inflationary, I think those factors are still key to all operators, not just Saia, it can be paid for those investments. And I think that it’s, as we look for ways to continue to close the gap to make sure we’re getting paid at market or above market, because of the service level. I think that’s an opportunity that we’ve got to continue to push forward drive. Or I think the environment with this disruption, that’s there now, maybe that helps us that people will have the opportunity to experience with great services.

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