Sabre Enhances SynXis Concierge.AI with Advanced AI for Hotel Bookings

Sabre Corporation (NASDAQ:SABR) is one of the best small cap tech stocks with biggest upside potential. On June 16, Sabre Hospitality announced advancements to its SynXis Concierge.AI, which integrates advanced AI capabilities into the SynXis Booking Engine. The enhancement aims to improve the guest experience while driving conversions through immediate, intelligent responses across various communication channels, such as hotel websites, emails, social media platforms, and voice interactions.

The SynXis Concierge.AI operates from a unified inbox and offers powerful insights that help boost conversions, increase website engagement, and streamline hotel operations. Early adopter testing of the new SynXis Concierge.AI functionality within the SynXis Booking Engine began in June, with self-service capabilities via the Community Portal becoming available to customers in July. Hotels can configure the solution at the chain, brand, or individual property level to ensure consistency and control.

Sabre Enhances SynXis Concierge.AI with Advanced AI for Hotel Bookings

An international traveler consulting the company’s app on their smartphone, illustrating their successful online marketplace.

The updated SynXis Concierge.AI offers several key features, such as the ‘Booking Agent,’ which is an AI-powered chatbot embedded directly into the SynXis Booking Engine. The chatbot can communicate in 50+ languages and delivers personalized responses, which can reduce booking abandonment rates and secure direct bookings that might otherwise be lost to online travel agencies (OTAs).

Sabre Corporation (NASDAQ:SABR) is a software and technology company for the travel industry internationally. It operates in two segments: Travel Solutions and Hospitality Solutions.

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Disclosure: None. This article is originally published at Insider Monkey.