Jerry Gahlhoff: The main data point that we look at is we can get information from for example, search engines like Google, where they can report €“ they report to us the volume of category searches. So for example, the number of people searching for the category or words like pest control. And those were down €“ I think Julie, I think €“ I remember the number was in the 15% range is what we heard across the industry. The category search was down around the 15% mark. So that seems €“ it appears to be across the board. And those are data that we get from companies like Google.
Hans Hoffman: Got it. That’s helpful. Thanks. And then just maybe I want to dig in a bit more on sort of cost inflation. Could you talk a bit about what you’re seeing €“ where you’re seeing cost inflation a bit more sticky in your business and then maybe where it’s moderating a bit? And then just kind of your ability to price in excess of cost inflation given some of the pull forward in pricing for 2023?
Kenneth Krause: Yes certainly. When we look at the business, there’s two or three broad buckets of costs. There’s people, there’s materials and then there’s fleet. And when we look at the business, we started to see gradual improvement in fleet as we move throughout the year. The pressures that we felt earlier in the year when oil was much higher than where it is currently, started to abate as we went throughout the year. The one point that was good to see for us as we finished the year was actually improvements in materials and supplies. And so the second category of costs that I spoke about materials and supplies was certainly €“ it was helpful to see some improvement as a percentage of sales to close the year out in that area.
And last but certainly not least, our people costs, we continue to manage that very closely. It’s a challenging market. Our focus is on hiring the best and the brightest, retaining and providing the tools that will continue to drive that high level of engagement across our workforce that in turn results in that high level of customer service that we’re known for. And so we’re continuing to manage the inflationary pressures. And that’s part of the reason why Jerry spoke about our intent and desire to pull forward the pricing. We’re trying to stay ahead of the inflationary cycle that we’re all feeling and trying to pass along that price and price our €“ the value of the services that we’re providing to our customers.
Jerry Gahlhoff: And Ken, while the fleet is €“ we’re seeing some improvement largely driven by fuel. Where we haven’t seen any relief is in repairs and maintenance. The cost of replacing just a single tire remains sky high. Basic service on a vehicle is €“ continues to climb. And we’ve just got no relief there. That’s one element within fleet. But as Ken said, on the M&S side, we’ve got those margins back in line. Our teams have fought to help us do that in the procurement side. Those have seemed to have come back to normalized levels. So that’s good news for us.
Hans Hoffman: Very helpful. Thank you.
Operator: Thank you. Our next question comes from the line of Oliver Davies with Redburn. Please proceed with your question.
