Red Lobster Adopts SoundHound’s (SOUN) AI to Revolutionize Phone Ordering Nationwide

SoundHound AI, Inc. (NASDAQ:SOUN) is one of the Buzzing AI Stocks on Wall Street. On September 23, the voice and conversational AI company announced that it will be partnering with Red Lobster, the world’s largest and most-loved seafood restaurant company, to roll out an AI-powered phone ordering agent that will transform takeout ordering across all Red Lobster locations.

Red Lobster will leverage SoundHound’s advanced AI technology to ensure that every call made to the restaurant is answered. The system will be able to handle multiple calls simultaneously, offer seamless order placement, and answer common guest questions instantly.

The system will be trained on the entire Red Lobster menu, with orders being sent directly to the restaurant’s point-of-sale system. This will make ordering fast and efficient, and also reduce the workload for in-store staff.

“SoundHound is seeing huge demand for our AI-powered voice ordering services, and we’re excited to be working with a renowned brand like Red Lobster to revolutionize the future of ordering. Consumers have been quick to recognize the benefits of our quick and easy system, and employees are grateful for the extra breathing space it gives them to concentrate on delivering first rate customer service.”

-Ben Bellettini, SVP of Restaurant Sales, SoundHound AI.

SoundHound AI, Inc. (NASDAQ:SOUN) is a voice artificial intelligence company offering voice AI solutions to businesses.

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Disclosure: None.