QuinStreet, Inc. (NASDAQ:QNST) Q2 2024 Earnings Call Transcript

We haven’t seen that in a meaningful way that we know of and we continue to believe that Home Services as a market for us is a double-digit grower on average for as far as yes, I can see, we’re super early. It’s massive. And it’s just a great fit for QuinStreet. So that’s kind of — that’s how I would answer the question.

Unidentified Analyst: Got you. That’s helpful. Thank you very much. That’s all I have.

Operator: Your next question comes from Jim Goss of Barrington Research. Your line is already open.

Jim Goss: All right. Thank you. Doug, I think you might have addressed this a little bit with — in terms of the media footprint and capacity. But I was wondering if you could provide a couple of metrics that you can give us to point to evidence of the inflection point having been reached. Is it volume of inquiries? Are there certain things that we might take away just in terms of how we view that as section having been achieved?

Doug Valenti: All right. I think the main one is one I mentioned in the prepared remarks, Jim, and that what you’re referring to, but we’re — our auto insurance revenue will be up way over 100% this quarter or last quarter. That’s inflection. The demand by consumers and traffic by consumers driven by the higher rates and the fact that now you have more options coming to market because of the clients’ opening states and increasing their participation, we saw a 30% jump in consumer traffic, shopping online for auto insurance in January over December. And so — and then if you look we could give you more detail on that just client-by-client, and it’s almost every one of our clients in auto insurance is up dramatically versus where they were in the calendar fourth quarter.

So, again, I think it’s a lot of different metrics and land clients in states but the bottom-line metric is on 120%, 130% growth, something like that quarter-over-quarter, this quarter versus last quarter, and indications and by the way, an accelerating and accelerating. I mean the amount of budget we had in December was — began — was meaningfully better than November then we had that surge, I just talked about percentage-wise in January over December. And we’ve grown — and that has accelerated in February, where we have significantly more budget in February, and it’s if more states in February than we had in January, and we have indications of clients that they — from almost all of our clients that they want to reach significantly higher levels, including in some very large clients getting to normal footprints, which means pretty much all states on uncapped with us.

And today, no or near all states are open and they are capped in terms of their budgets at this point as they control their ramp by June. So, those would be the, I think, the main things that would reflect the rent.

Jim Goss: Okay. And I know you mentioned the unpredictability of any of these things these cycles. And no two cycle is going to be exactly the same. But do you have — does history suggest any degree of sustainability of the rebound? Is it — does it tend to be a long-running thing? Or do you — does it happen pretty quickly when it happens as dramatically as it’s been happening right now?

Doug Valenti: It’s a good question. When I talk about it being unpredictive audit, I don’t mean it’s not predictor. I said the exact slope is unpredictable. It’s impossible to predict. What I’d say that is predictable that it is sloping and it is ramping and it looks like it’s going to be quite steep. The sustainability is, again, a very important and good question, particularly given what we went through a couple of years ago and then last year, I would say here are the indications from us at the sustainability. One of the fundamentals, if you look at the reported combined ratios and/or profitability of the auto insurance carriers over the past couple of quarters, dramatically better, dramatically better and consistently better than they were, last year, the year before and the year before that.

So, that’s very, very important because first and foremost, their economics have to work. The combined ratios are better dominantly because they’ve taken rate. I know it’s gotten rate increases. They’ve had three years of compound double-digit rate increases, generally speaking. And that has given — and also along the way, they’ve adjusted their footprint and their product to adapt to adapt the economics better. So, it’s not just rate, it’s also making other adjustments. And as a result of that, we’re seeing fundamentally combined ratios and profitability reports very strong from all the major carriers in that you guys have seen that. You will continue, I think, to see that. I’d say the third thing is the breadth of the participation. Last year, in the year before, the surge in the January quarter was very focused and narrowly so on one or a couple of carriers.

We are seeing it this time amongst all of our carrier clients. I don’t think it’s an exact — I can’t think of one that hasn’t significantly increased their spend with us, most importantly, but also their outlook for increasing spend going forward with us, and have increased their activity much more broadly and all the other things they’re doing, whether it be QRP engagement or participation with agencies or all the other stuff. So, the activity level is higher and the activity level is higher broadly, and I would go so far to say virtually amongst all of them, whereas last year, it was not so. So, that indicates to us — and by the way, the way to talk about future months is quite specific and bullish, and credible time. So, I’d say that participation is also and the way that participating is also important.