PROS Holdings, Inc. (NYSE:PRO) Q4 2023 Earnings Call Transcript

Jason Celino: Similar line of questioning, sorry, that’s modeling related and hopefully you can follow along. But when I look at the 2024 subscription ARR guidance, if you look at it from an incremental dollar to be added perspective, it looks like it will be flat or the same number of incremental dollars added in ’24 as it was in ’23. Are you kind of assuming that sales efficiency and maybe the macro for travel and B2B to remain the same, at least initially?

Andres Reiner: Yes. As we always do at the beginning of the year, there’s a number of things we take into consideration, Jason. And if you go back to last year, it was a very similar approach that we took. And we have pretty good visibility to what we see happening in the first 6 months, not as good visibility to the back half of the year, and that is certainly factored into our guidance. And as you know from working with us over the last several years, we definitely have strong seasonality that trends to be biased towards the back half of the year. So, I would say that a lot of that seasonality we have while we’ve taken into consideration to some degree not completely because of your point around things that are going on with the macro and just not having as good a visibility to the back half of the year. We’ve taken that into consideration in our guidance, and obviously, we’ll be providing updates to that as we go throughout the year.

Jason Celino: Okay. And then just the follow-up and to clarify Chad’s prior question. So, if I think about the travel business in ’23, did it grow? And then directionally, are you expecting travel to continue I guess, what are you expecting for ’24?

Andres Reiner: Yes. So our travel business definitely grew. We talked about it last quarter. We started to see a turning of the corner in terms of the momentum in that industry, at least as it relates to their willingness to invest in IT and we do, we saw that again happening in the fourth quarter, as Andres mentioned. And we do, we do have a lot of optimism that, that will continue as we go through 2024 as well.

Stefan Schulz: Yes, Jason. The only thing I’ll add is, as we talked about the back half of the year was very strong for travel, especially Q4. And I expect travel to me travels back to a more normal year and the travel team is executing really well. A lot of the innovations that we did during COVID is what the travel industry needs. And I think what’s exciting for me is seeing a lot of the innovations that we’ve worked on during COVID and our investments in innovation paying off now in the examples of Japan Airlines or Air Canada or Air Europa, all of them in winning Saudia, we’re seeing strong success in new lands and we’re seeing success in customers continuing to expand to the latest generation innovations, and as I look at this year, I feel very good. We obviously it’s early in the year. We don’t want to get ahead of ourselves, but we feel very good.

Operator: Our next question comes from Scott Berg with Needham and Company.

Unidentified Analyst: This is [indiscernible] on for Scott Berg. Thanks for taking the question. Congratulations on the quarter. A little bit of an expanded question based on what was already asked. But you noted some noteworthy expansions in your remarks, particularly in the travel sector. Heading into 2024, how should we think about the mix between expansions and that new logos, No, it’s particularly in the travel sector given the land and expand initiative we put in place in 2023?

Andres Reiner: So think about for all of PROS combined think of the same 50/50 split. As we look at the year, we’re seeing it play out pretty similar 50% net new 50/50. Think of travel being geared more to 30 new, 70 existing or 40/60 split between new and existing in that zip code, we still see new logo acquisitions opportunities, but we see a lot of expansion, paths in the travel industry within our customer base. There’s a lot of innovation that we’ve done over the last 2 to 3 years, and we’re seeing airlines want to adopt those latest generations. So we see a lot of opportunity within the existing base.

Unidentified Analyst: And then turning my attention to the guide, it looks like 2024 revenue estimates came in slightly below some expectations. Can you provide some insight into what’s potentially driving this? Is it less services revenue, services going more to partners, license revenues, any sort of color would be appreciated?

Andres Reiner: Yes. Actually, we’re continuing to expect services to skewed the same way it did in 2023. We do leverage partners, but I don’t think you’re going to see us leverage partners to a much greater degree. So fairly consistent is how we’re modeling it. I think it really comes down to how we look at our guidance at the beginning of the year, both from a bookings and from a revenue perspective. We’re taking into consideration to a much greater degree what we see happening in the first half, not nearly as much in the second half, mainly because of our own visibility, but secondly because of the market conditions and a little bit of uncertainty there, especially what’s going on internationally, we’re taking that into consideration as well.

Operator: And our next question comes from Rob Oliver with Baird.