Nerdy, Inc. (NYSE:NRDY) Q4 2023 Earnings Call Transcript

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Alex Tyler: All right. Thank you both.

Jason Pello: Thanks, Alex.

Operator: Our next question today comes from Maria Ripps with Canaccord. Please proceed.

Maria Ripps: Great. Thanks for taking my questions. Can you share a little bit more color on your pricing and product test? Sort of what products have you been bundling together and what type of consumer are you targeting sort of with this offerings? And then, how heavily do you intend to roll out this plan sort of going forward one sort of initial testing is completed?

Chuck Cohn: Sure. So we started off the call it the path in Q4 with testing a variety of different options. We learned quickly and we’re using that to then for a broader rollout. So in addition to some of the 48 hours packages that we’ve tested and primarily sold as part of our all inclusive learning membership over the course of the past year, we’ve also introduced different pricing tiers and some of those include lower hours to drink. Some of those include much lower price points. And then the ability to kind of our purchase when acute needs arise. And I think we have good signal there. It’s still early days, but there are certain SKUs that are really resonating and allowed for us to get people onto the platform engaging in products at no cost that traditionally they would have paid other companies for, in some cases large amounts of money which we think kind of creates this gravitational force towards our website that will attract users very efficiently.

And then we’ve been very encouraged by the initial monetization side. So again early and your plan does not count on your tremendous success there, but working in such a way where we believe that that could be a big growth driver.

Maria Ripps: Got it. Thank you so much for the color.

Operator: [Operator Instructions] Our next question today comes from Brett Knoblauch with Cantor Fitzgerald. Please proceed.

Thomas Shinske: Hi guys. This is Thomas Shinske on for Brett. We’re encouraged to see the introduction of the freemium model. I was just wondering, if there was any consideration of this model cannibalizing its existing revenues from customers that maybe were on the platform, but not using the tutoring services? Thanks.

Chuck Cohn: Sure. I can take that one. So I think it’s important to remember that our free product and platform provides study and support resources that do not replace [indiscernible], but instead they supplemented. So the need states are different. Supplemental resources will serve as a great on-ramp for tutoring and they’re largely very low marginal to no marginal costs. So think things like an AI-based tutor, practice problems, assessments and personalized learning plans, as well as a synchronous content, so those items support a learning journey over the course of someone’s semester. And when they have an acute need and need specific tutoring to really understand the materials and continue to grow as a learner. That’s where we think that the upsell motion to one-on-one live or small group tutoring which are superpowers is where we’ll be able to monetize the upsell from freemium to paid offerings?

Jason Pello: Yes, there’s something about like that like that’s our superpower. That’s why people come in. And that’s where we’re truly best in plants place. And we’ve surrounded that offering with all sorts of ancillary powerful resources that create a environment where students can kind of continue to work overtime. But the accountability, the relationship, the motivation, the ability to comprehend that comes from that social interaction. That’s probably present deadline face-to-face interaction. That continues to be what people want and we believe is both highly durable. That’s something that people would substitute for these other options as well and then a very powerful monetization engine.

Thomas Shinske: Awesome. Thank you guys.

Operator: Thank you all for your questions. There are currently no questions in queue. [Operator Instructions] There are no further questions at this time. So that will conclude today’s conference call. I’d like to thank everyone for their participation and you may now disconnect your line.

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