nCino, Inc. (NASDAQ:NCNO) Q2 2024 Earnings Call Transcript

Greg Orenstein: Yeah. We’ve not disclosed or really commented previously on that, again, I think as we gear up for our first Investor Day at the end of September, our intent is to provide different cuts of the business and provide additional details, so that you guys can have a better understanding of how this platform story is truly playing out and really the whitespace we have within our customer base and beyond.

James Faucette: Got it. And then quickly on kind of large deal impacts is one of your European competitors has spoken about improvements in large deals. How would you characterize the demand environment in those larger asset bases and opportunities, particularly given the lumpiness in the RPO metric for large deals and renewals was just wondering how that could be impacting and how you’re thinking about that going forward?

Josh Glover: This is Josh. We’re pleased with the engagement that we’re seeing, we called out a few exciting larger opportunities that we formalized this last quarter in those spend a variety of geographies. You had a nice win in Australia and one of their top 10 banks. We had a nice expansion in a global bank with our ESG solution out of the U.K. We had that win in the Middle East. So we’re pleased with where we are. We also had an expansion within a large account in the Netherlands. So we saw that market impacted last year kind of early, they came back early, and those proof point show their continued engagement momentum that we’re seeing there.

James Faucette: Got it. Thanks so much.

Pierre Naude: Thank you.

Operator: And, thank you. And one moment for our next question. And our next question comes from Nick Altmann from Scotiabank. Your line is now open.

Nick Altmann: Awesome. Thanks guys. I wanted to ask a quick clarification question on the 22% sales achievement growth on a year-over-year basis. Is that quota attainment, is that net new ACV. Can you just maybe comment on what you mean by that 22% number?

Greg Orenstein: So that’s a 22% increase in bookings year-over-year as we look at the Q2 compare.

Nick Altmann: And is that on a ACV basis?

Greg Orenstein: The overall gross booking. Yes, on an ACV basis.

Nick Altmann: Okay. And then I guess my second question is, I think you had mentioned 60% of the bookings in the quarter were cross sells. I guess when you look at the pipeline for the second half. How much of the pipeline is sort of net new versus existing? And then just as a follow-up, you mentioned 50% of the pipeline is for products outside of commercial lending. So can you maybe just talk about whether retail and SMB is acting more of a front door in terms of your pipeline are or these sort of more expansion oriented deals? Thanks.

Greg Orenstein: I’ll get the first question, Josh, if you want to take the second. From a pipe perspective, there’s a healthy mix between new and leveraging current customers are selling back into the base. So we’re excited about that that mix, which we think is important. But as Pierre noted in his comments, our customer base is an incredible asset and as our newer products continue to mature and we see them adopt more, there’s a tremendous amount of opportunity we have there in addition to go into net new customers.

Josh Glover: And that commercial customer base obviously being where we started. For a while that would be the entry point, we would try to add other solutions like retailer or deposit account opening. Those solutions have matured and so we’re seeing situations where if a customer’s priority is to start with retail or account opening or something else, they able to do so in, we get them live with confidence. Have you still see some accounts, we spoke about in prior quarters, we’ve talked about Johnson Financial Group for those accounts who make a large multi-solution commitment. Obviously, those are quite exciting. But it’s our job to present the solutions, showed the broad single platform vision and then we’re going to show a customer a path to success based on what makes sense for them to the time. We’ll bet on nCino, we’ll bet on our ecosystem, we’ll get them live and then hopefully expand with the other solutions later.

Greg Orenstein: And with the maturing of the products our ability to enter anywhere to Josh’s point that the bank has an issue that they’re trying to address. We think it’s really exciting as we look forward.

Josh Glover: On the other side of the liquidity reality from earlier in the year, though we do see these banks, coming back to the idea that the best most stable path for the future to grow and to grow in an efficient manner is to provide a broad set of products that fulfill a variety of customer needs, to fulfill them very well across multiple channels, and that brings you back to a single platform vision and we’re seeing that continue to be adopted by the market. Really excited about that stat that Pierre referenced where we have 40% of new logos committed to more than one solution on day one, but we believe that’s not just a validation of our product maturity, but really us being nicely aligned to what’s on bankers’ minds today.

Operator: And, thank you. And one moment for our next question. And our next question comes from Cris Kennedy from William Blair. Your line is now open.

CrisKennedy: Thank you for taking the questions. Just going back to the pipeline comment. Over 50% of the pipeline is outside of commercial lending. Can you just rank order the importance, whether it’s nIQ, treasury, retail et cetera?

JoshGlover: So we’re pleased with the volume of pipe that we see in the consumer side of these banks. That may be retail, it may be account opening or it may be our mortgage solution. When you see the stat, 19 new logos for SimpleNexus, I commented on it, but more than half of those were actually in depositories. So that’s really resonating well. It’s aligning nicely with the accounts that we’ve worked hard to sign and show a path to success over the years, the brand that we’ve built there. So it’s a mix of those. I would say, at a high level, the most significant components of the pipe in the consumer side of our product portfolio, our retail lending and SimpleNexus and then also account opening.

CrisKennedy: Okay. Thank you. And then just a follow-up. You just mentioned that 40% of new logos are using more than one solution. How has that trended over time? What was that statistic maybe a year or two years ago? Thank you.