Mastercard Incorporated (NYSE:MA) Q4 2023 Earnings Call Transcript

Operator: Your next question comes from Darrin Peller with Wolfe Research.

Darrin Peller: It’s good to see the value-add services and solutions accelerate, maybe going back to 17% from 14%. Maybe you could just revisit that for a minute in terms of — I know you sounded confident that, that should sustain strong growth relative to the business. And so maybe just revisit the drivers of that and what gives you the confidence that sustains? And really just overall, what’s the — what’s — if you sort of rank the top items in that category?

Michael Miebach: So let me kick off on that. If you split out the value-added services here, you have our other services, which Sachin touched on earlier, for example, our real-time payment assets and things like that. The thing that we have historically focused on here in this space is our cyber and intelligence solutions, fraud solutions, and the data insights and analytics solutions. So if you think about how that flywheel talks about, I talked about the powerful cycle earlier on. So more payments that need to be kept safe, more payments throughout more data, which drive more data analytics inside. That is the underlying kind of secular trend, which is pretty closely related to the secular shift as well. So that is the baseline of growth here.

And then you look at some of the more specific growth drivers here. For example, in data analytics, in that group, we also have our personalization solution. So everybody is trying to engage their consumers at this point. That is on the banking side. It’s on the merchant side and here coming in with a solution that provides the right offer through the right channel at the right time to drive through that clutter. We have the number 1 personalization company that we acquired two years ago. That is one of the drivers we expect some big growth there. You look at the other hand on the cyber and security solutions, digital identity. An authentication solution today, nobody likes passwords, you’re in a situation where you have to end up making trade-offs between simplicity and security when it comes to digital payments and with our technology, we find ways to go around that effectively, driving down fraud.

At the same time, ensure that there’s low abandonment rates. So biometric solutions, I talked about them earlier, is one of those examples. So across these two portfolios, C&I and DNS, cyber analytics and data insights, that’s where we see the big growth and the big demand. Other solutions, real-time payments, we have a strong position there. We talked about this a couple of quarters ago, where we said we are in the markets in which we are, and we’re driving the scale volumes and the reference to our strategic partnership with TCH to show that we continue on that front. So those are kind of the key drivers that we see here. We feel this is a uniquely differentiated portfolio, and that’s in great demand.

Operator: Our next question comes from Cris Kennedy with William Blair.

Cris Kennedy: And you just talked about it. But can you give a broader update on your digital identity solutions and what your strategy is for that and how it can ultimately impact your business?

Michael Miebach: Right. So let me do that. I just gave you the headlines on that. So specifically, within that, there’s a whole set of solutions from biometric to identity events where we have an ability to provide an identity confidence score to one of our customers and saying, this person has lived at the address before and here is their previous employment. So with this — with a certain level of confidence, we can say, this is the person. All this stuff is kind of happening behind the scenes. That is the approach that we’re taking. But it’s not just our identity data. We are combining this with open banking. We’re trying to find use cases where this really makes a difference. For example, an account opening. So we’re taking our open banking technology in our Finicity footprint here in the United States, all the way up to 90% of our deposit accounts in this market.

And we’re taking our digital identity solution into a premium account owner verification and account opening solution. Those are the kind of examples where we see we’re truly differentiated. At the highest level, it’s before and after the transaction, we’re driving value through digital identity. We feel this is absolutely central to the digital economy. And that’s why we put it in the new network because there are people who have identity data and there are people who want to use identity data. We don’t want to hold it. We’re sitting somewhere in the middle, and we are essentially the trusted partner that can prove one way or another if a person is the person they claim to be. Minimal use of data, permission data.

Operator: Your next question comes from Paul Golding with Macquarie Capital.

Paul Golding: I guess to touch on Finicity since you just mentioned it, Michael. Do you see this evolving more so as a value-added service and solution driver or a volume driver now that you’ve had it in the portfolio for some time? And then as a follow-on, I just wanted to see if we could get some more color on the acceptance location growth from a regional perspective, given the strength in international volumes in the period?