Live Oak Bancshares, Inc. (NYSE:LOB) Q3 2025 Earnings Call Transcript

Live Oak Bancshares, Inc. (NYSE:LOB) Q3 2025 Earnings Call Transcript October 23, 2025

Operator: Good morning, ladies and gentlemen, and welcome to the Live Oak Bancshares Third Quarter 2025 Earnings Conference Call. [Operator Instructions] I would now like to turn the conference call over to Greg Seward, General Counsel and Chief Risk Officer. Please go ahead.

Gregory Seward: Thank you. Good morning, everyone. Welcome to Live Oak’s Third Quarter 2025 Earnings Conference Call. We are webcasting live over the Internet, and this call is being recorded. To access the call over the Internet and review the presentation materials that we will reference on the call, please visit our website at investor.liveoakbank.com and go to the Events and Presentations tab for supporting materials. Our earnings release is also available on our website. Before we get started, I would like to caution you that we may make forward-looking statements during today’s call that are subject to risks and uncertainties. Factors that may cause actual results to differ materially from our expectations are detailed in the materials accompanying this call and in our SEC filings.

We do not undertake to update the forward-looking statements to reflect the impact of circumstances or events that may arise after the date of today’s call. Information about any non-GAAP financial measures referenced, including reconciliation of those measures to GAAP measures, can also be found in our SEC filings and in the presentation materials. I will now turn the call over to Chip Mahan, our Chairman and Chief Executive Officer.

James Mahan: Good morning, all, and BJ is going to kick us off.

William C. (BJ) Losch III: Good morning, everybody. Let’s get started with a big shout out to all of Live Oakers and our customers on Slide 4. We’re proud to be recognized as the #1 SBA 7(a) lender for 2025 and by an impressive margin. Not only did we provide over $2.8 billion of loans to small businesses, but we also increased our production by 44% over last year, and our market share increased from 6.4% to 7.7%, and yet we still have plenty of room to grow in the program. Turning to Slide 5. We know what we are good at, and we’re keeping the main thing, the main thing by ensuring our existing vertical lending and deposit gathering activities are our #1 priority. This performance is top of the class from a growth perspective.

Loan production up 22%, loan outstandings growth up 17%, customer deposit growth up 20% and PPNR up 24%. These results reflect the hard work all our teams have done to create outcomes that are more consistent and sustainable over time. That’s our goal. To ensure our profitable growth trajectory continues over the medium term, we are extending our customer product offerings by adding checking and small dollar SBA loan capabilities. Both of these efforts launched in early 2024. And in a little over 18 months, our teams have made significant gains in winning customer checking relationships and serving more small business borrowers. On the checking front, we ended the quarter with $363 million of checking balances or 4% of our total deposit base, up from only 2% this time last year.

This increase is even more impressive when you consider that our total deposit base grew 17% year-over-year. We have about 1/3 of our new loan customers opening a checking account with us each quarter, and we expect that percentage to increase as we add more capabilities such as merchant services. At the beginning of 2024, only roughly 6% of our customers had both a loan and deposit relationship with us. Today, that percentage is 20%. All this is leading to deeper relationships with customers, better insight into customer cash flows and meaningful reductions in the cost of deposits, both now and over time. On the small dollar 7(a) front, what we call Live Oak Express, production is ramping up meaningfully and will continue to do so. These loans are also very desirable on the secondary market and are leading to a nice gain on sale increase.

We are continuing our efforts to make it simpler, easier, faster and more efficient for our people to serve our customers. And in Live Oak Express, we will be piloting an AI-enabled loan origination solution to do just that, which will significantly improve our speed to close for the borrower and the efficiency of our process from the lender all the way through to servicing and loan operations. The tangible result of our efforts is showcased on Slide 6. As you can see, the true earnings power of the company is strong in PPNR, revenue and pretax income on both a quarter-over-quarter and year-over-year basis. We continue to be very focused on building more consistent and sustainable profitability. Healthy revenue growth continues and with appropriate supportive expense growth, operating leverage is strong.

With credit impacts moderating in line with our expectations, a significant improvement is evident in our pretax income results. In short, our momentum continues with more to come. So with that, Walt, how about running through some of the financial highlights.

Walter Phifer: Thanks, BJ. Good morning, everyone. Diving into the quarter on Page 8. Our Q3 earnings per share of $0.55 increased 8% linked quarter and almost doubled compared to Q3 of 2024. This outstanding growth was aided by the 7% linked quarter and 24% versus prior year increase in core operating leverage that BJ just highlighted as well as a lower quarterly provision expense. The 7% quarter-over-quarter improvement in core operating leverage was driven by a 6% quarter-over-quarter increase in net interest income, aided by $551 million or 5% linked quarter in loan balance growth and 5 basis points of margin expansion to 3.33%. On the growth front, our small business and commercial banking lenders as well as our loan support teams continue to generate high-caliber loans while replenishing their pipelines.

Our deposits business continues to fund the bank in an extremely competitive market. As BJ mentioned, we continue to be encouraged by the momentum in our 2 focused initiatives of growing noninterest-bearing business checking balances and originating small dollar SBA 7(a) loans via our Live Oak Express product. Quarterly provision expense was $22 million and was lower for the fourth consecutive quarter. Our reserve and resulting quarterly provision expense continue to be driven by strong loan growth and our navigation of the small business credit cycle that we have discussed over the past few quarters. Lastly, on the capital front, we successfully raised $100 million with our inaugural preferred offering, generating quality Tier 1 growth capital to support our growth aspirations.

Next quarter, we will have another earnings and capital accretive event with Apiture agree to sale, which will result in a $24 million onetime gain while also removing approximately $6 million of annual pass-through losses from our income statement. Page 9 provides a financial snapshot of our Q3 earnings results on the top left with quarter-over-quarter demonstrated improvement across all major profitability and growth metrics highlighted on the bottom left. I’d like to briefly highlight 2 other items on this page. The first being the bottom right corner of this slide, where we capture notable noncore items each quarter as they arise. Specifically, in Q3 of 2025, these items collectively had an estimated negative impact of approximately $1.5 million on our reported earnings.

The second item is the tax expense line. Similar to last year, we had seasonal increase in the third quarter effective tax rate that was driven by compensation-related accounting treatment in the tax calculation. Slide 10 highlights our loan originations by vertical and business units. A few things to note here. As shown on the right-hand side of the page, our Q3 2025 loan originations totaled approximately $1.65 billion, an 8% increase linked quarter, driven primarily by our Commercial Banking segment. Production momentum in 2025 remains strong across our spectrum of verticals with approximately 2/3 of our verticals originating more production year-to-date in 2025 than they did in year-to-date 2024. Lastly, the bottom right of the page highlights the linked quarter-over-quarter and year-over-year loan portfolio growth trends by lending segment, with both segments providing double-digit year-over-year growth rates.

Slide 11 illustrates quarter-over-quarter loan and deposit balance growth, highlighting the strong consistent growth trends on both fronts. Our total loan portfolio grew approximately 5% linked quarter with year-over-year loan balances increasing approximately 17%, outstanding durable growth that you don’t often see across the current industry landscape. The approximately 3% linked quarter increase in customer deposits was consistent with Q2 2024’s customer deposit growth rate, while our year-over-year customer deposit growth rate was an outstanding 20%. As you can see in the second half of 2024’s growth rates on the bottom of the page, we typically experience a slower seasonal growth rate in the second half of the year on the customer deposit front and expect the second half of 2025 to be no different.

Year-to-date growth in customer deposits has primarily been driven by our consumer and business savings products as we remain competitively priced in the market to support our aforementioned loan growth and via our business checking growth, which we highlight on our growth trends on Page 12. We saw a nice ramp in business checking in Q3 of 2025, with checking balances increasing 26% linked quarter to $363 million. Our total low-cost deposits, including noninterest-bearing checking balances as well as low-cost collateral construction and loan reserve accounts, now totals approximately 4% of our total deposit basis, a 2% — or 2x increase year-over-year. As BJ highlighted, adding noninterest-bearing deposits to our primarily competitively market priced customer deposits and wholesale deposit portfolio is substantially accretive to our earnings profile.

These deposits not only enhance our margin efficiency, but also strengthen the overall resilience of our funding mix with deeper customer relationships. As such, they remain a key strategic priority for us as we head into 2026 and beyond. Net interest income and margin trends are highlighted on Slide 13. In Q2 of 2025 — sorry, Q3 of 2025, we saw our quarterly net interest income increased $6 million or 6% linked quarter and $23 million or 19% compared to Q3 of 2024. Our net interest margin also expanded another 5 basis points to 3.33%, our third consecutive quarter of margin expansion, aided both by growth as well as continued deposit repricing as highlighted on the bottom of the table in the middle of the page. As the Fed cut in September, and we expect more cuts to come in the very near future, perhaps as early as next week, here is a general reminder of how this impacts our net interest income and margin trajectory.

The first is we have an asset-sensitive balance sheet with approximately 2/3 of our loans being variable and tied to either SOFR or prime. The second is our funding base is predominantly in liquid savings accounts, short-term customer CDs and broker deposits. Since the Fed began easing last December, our blended savings cumulative downward beta is approximately 44%. This is largely a result of us not pricing to the top of the market while the Fed was tightening. And as such, we have blended the top of the market reprice down towards us through 2025. Ultimately, we monitor both deposit market and funding levels closely, ensuring that we continue to support our loan growth appropriately while also adjusting pricing to support margin aspirations and profitability.

Our current outlook is that the Fed cuts 25 basis points in October and December of 2025, followed by 3 additional 25 basis point cuts in March, June and September of 2026. Yet Fed forecasts vary and as such, we so do net interest income and margin outlooks. We evaluate a gauntlet of forward-looking scenarios to assess the potential tone of net interest income and margin outcomes. And generally speaking, larger or more frequent Fed cuts provide more margin compression in the near term, while flat interest rates less cuts and less frequent cuts provide more margin opportunity. Ultimately, assuming that the deposit market is rational and reprices appropriately, our margin typically recovers relatively quickly due to the short-term nature of our funding base.

Ultimately, what really matters, however, is not simply the margin but the net interest income generated. And our net interest income performance is more resilient due to our strong growth. To drive this point home, over the last 6 years, 24 out of 26 quarters experienced stable or growth in net interest income despite our net interest margin peaking at 4% and valuing at 2.56% over the same time frame. Moving to guaranteed loan sale trends on Slide 14. The secondary market continues to provide consistent earnings while acting as a good source of recycled liquidity. We added some depth to this page this quarter to provide insight to our gain on sale composition and to highlight the accretive contribution we are already realizing from our small loan SBA origination efforts.

Our quarterly gain on sale remains primarily driven by our typical larger SBA loan sales, which have provided a consistent $13 million to $15 million a quarter of gain on sale at an average premium in the 106 to 107 range. We’ve now had 2 consecutive quarters of USDA loan sales, which is encouraging, yet ultimately, the timing and execution of these sales is driven by the completion of the underlying projects, rate environment and investor demand. Similar to my comments on growing checking balances, our focus on ramping our Live Oak Express origination is providing immediate results with our small loan SBA sales providing for $12 million in year-to-date gain on sale, approximately 4x or $9 million more compared to year-to-date 2024, while also providing for approximately 20% of our year-to-date total gain on sale compared to only 8% in year-to-date 2024.

To help ramp this product going forward, we remain focused on both filling the top of the funnel through partnerships and lender referrals while also leveraging AI to make the origination and servicing more efficient for our people and our customers. Expense trends are detailed on Slide 15. Q3 reported noninterest expense of $87 million decreased approximately $2 million or approximately 2% linked quarter. We remain focused on supporting our growth via good costs while also working to improve efficiency. This renewed focus on growing revenues faster than expenses and improving operating leverage really began back in the third quarter of 2023. You can see the results of that focus on the right-hand side of this page with loan production, core operating leverage and revenue growth, all significantly outweighing our expense growth as compared to the third quarter of — comparing the third quarter of 2025 to the third quarter of 2023.

We are keenly focused on improving both our customer and employee experiences, embracing the automation and AI wave across our entire business and enhancing our current technology stack, all with the resulting goal of creating internal and external raving fans, improving efficiency and providing for a solid mature foundation that will support our growth. Turning to credit. Slide 16 provides insight into the portfolio with a view of key credit ratio trends in the table at the top with visualization of over 30-day past dues, nonaccruals and provision trends on the bottom. Our over 30-day past dues remained low for the fourth consecutive quarter with $16 million or 14 basis points of our held-for-investment loan portfolio past due as of September 30.

The amount of nonaccrual loans increased to $85 million or 73 basis points of our unguaranteed held for investment loan portfolio in Q3. Nonaccrual balances remain very manageable as our servicing team continues to support SBA customers impacted by the small business credit cycle. Provision expense of $22 million improved in Q3 and was influenced by strong $551 million quarter-over-quarter loan growth, what we often refer to as good provision and portfolio performance. While quarter-over-quarter provision will fluctuate based on growth and portfolio activity, we remain comfortable with our reserves. Last page for me on capital — our capital strength was bolstered in Q3 of 2025 with our preferred issuance as shown on Page 17. The $100 million issuance added approximately 90 basis points of total risk-based capital and approximately 70 basis points of Tier 1 leverage, excellent Tier 1 growth capital.

Our equity method investment in Apiture will provide for an additional capital accretive event in Q4 with Apiture’s recent sale closing in October. In addition, the removal of approximately $6 million of pass-through losses going forward will largely help fund the annual preferred dividends on the preferred issuance. Thank you again for joining this morning. And with that, I’ll turn it back over to BJ for his closing comments before we head to Q&A.

William C. (BJ) Losch III: Great. Thanks, Walt. Momentum is building. We’re focused on the biggest and best opportunities, and we’re modernizing our activities to take full advantage of the AI-driven possibilities that are right in front of us. So with a big thank you to all Live Oakers and our customers, let’s take some questions.

Q&A Session

Operator: [Operator Instructions] Your first question is from Dave Rochester from Cantor.

David Rochester: Can you just — just to start with credit. Can you give a little more color around the increase in the NPAs this quarter and talk about the new default trends as well? And then just on charge-offs, I would imagine you’re expecting those to decline, but if there’s any reason why those remain elevated, I would love to hear.

Michael Cairns: Yes. This is Mike Cairns, Chief Credit Officer. Happy to take that. So I look at this quarter as just a continuation of where we were last quarter. Fortunately, not all credit metrics always move in a perfectly linear way. So we saw some nonaccrual balances tick up a little bit, but still a very manageable balance there and not — this all kind of came from our SBA portfolio. Nothing caught us by surprise. These are loans that we’ve been tracking and are related to similar the stress that the small business owners have faced over the last few quarters, which we’ve talked about quite a bit. So I think about nonaccruals as far as balances, not all nonaccruals are created equally. So when you look at default count, it’s also up as well, but not in a dramatic way.

The other things I look at are past dues. So with an SBA portfolio as large as ours, having 14 basis points worth of past dues is something I’m incredibly proud of and how our team has managed that. To me, that’s an indication that our servicing team is on the portfolio and taking care of it. Reserve levels came down. So not all nonaccruals turned into charge-offs to your question. And so while that has ticked down, we still have really healthy coverage on the portfolio. I feel good about where we are in reserves. And so there’s a lot of economic uncertainty out there that has been discussed by other banks. And what we control is — or what we focus on is what we can control, sound underwriting, which we continue to have. I talked about that last quarter, and we continue to focus on not stretching on credit quality, which we have not done and heavily servicing the portfolio.

So for example, we are now going through our annual risk rate process for the entire SBA portfolio, and we will have a servicing team member and a credit officer assessing the risk rate for every meaningful balance within that portfolio. And that’s above and beyond our day-to-day servicing that we do, which is interacting with our customers, collecting financial information, spreading that, talking through that with our customers and doing site visits. So a lot of hands and eyes on the portfolio. And I think as I sit here today, I think what we’re finding is that while there has historically been a little bit of a cycle in the SBA industry, our small business owners have remained relatively resilient in the face of that.

David Rochester: Appreciate that. And then how are you thinking about the potential for an extended government shutdown and what that can do for — on both the loan side in terms of loan growth and then credit. And when do things start to potentially get rough? What are you guys worried about on this front?

Walter Phifer: Hey, Dave, this is Walter Phifer, CFO. I’ll start on the loan growth side and secondary market side and then Michael can jump in on credit. Unfortunately, government shutdowns is something we’ve had practice with over the years. So we have a pretty extensive playbook that we pull out when these things happen. And the first and pretty much kind of the initial action that we take any time there’s a potential for a shutdown is we look at our pipeline, especially our SBA loans and start to pull PLPs to reserve that SBA funding. Coming into this shutdown, we’ve — our team really pushed in September. We had about $900 million of PLPs pulled so that we can continue to operate business as usual and get that capital out to the small businesses.

So from a growth standpoint, that feels really good. Now obviously, the longer the shutdown, you kind of get in through the end of the quarter. The PLPs there, a bunch of run out and then Michael and his team will assess bridge loans as appropriate. The other big impact for us is on the secondary markets. Now we typically don’t sell any of our loans in the first 30 to 45 days of any given quarter. So right now, we haven’t seen an impact at all of the current shutdown. Once the shutdown ends, we — the secondary market opens up pretty quickly and we get our loan sales out, we settle. I’d say right now, the shutdown extended past Thanksgiving. That may impact us here in the near term in the Q4 in terms of secondary market sale execution. But once the market opens, we get back out there and we’d catch up later in the quarter or going into Q1 of next year.

David Rochester: Appreciate all the color there. Maybe just one last one, if I could. Just switching gears to the AI enhancements you’ve been talking about in terms of processing times and whatnot. Can you just quantify what those benefits could be? And then it sounds like you guys just overall look very favorably at what AI can do to the expense base and how you can potentially keep that more stable. If you could just talk about that a little bit, that would be great.

Michael Cairns: Sure. The history of Live Oak and the gentleman sitting next to me is one of innovation and looking at what’s coming down the pike in terms of technology, technology enhancements and the art of the possible. And AI, we think, could be bigger than any of the meaningful step changes in technological advancement from the Internet to cloud computing. They were big. We think AI is even bigger. And so what we’re doing is we’re spending a significant amount of time educating our people on all the tools available. So developers are all using cursor and understanding how to code in AI. But the rest of our organization is learning to use prompts and build agents for specific processes. And we have people in our insurance group that are literally building their own agents to automate a lot of the follow-up that we have to do with insurance companies to ensure that our borrowers have the appropriate insurance.

And that’s being done at an individual level, not just an institutional level. And then Renato Derraik and his technology team are way out in front of what a lot of others are doing, and we’re building significant Agentic AI solutions, both in-house and with partners to drive across the company. And I think a unique opportunity that we have at Live Oak is that we are growing so fast. I think there’s a lot of both excitement and trepidation about what AI might do and how that impacts the employee base and what that means for them. And I think because we have so much growth opportunity over the next several years that what that will mean is AI will help the productivity of our people over time and maybe we have to grow our employee base and our expense base a lot less to generate the same level of revenue as opposed to maybe some others, particularly in our industry that aren’t seeing nearly as much top line growth and have to use AI to reduce cost.

And so I think our operating leverage because of our use of AI could exponentially grow our profitability while also making our — make it easier for our people to do business, have more capacity to serve customers and make the customer experience far better. So the world of opportunity is endless out there, and we’re already working on capturing a lot of it. I know I’ve talked a long time, but very excited about this. I did mention we’re doing a lot of piloting, particularly around our loan origination platform, starting with our small dollar loans and looking at a platform that is completely AI-driven and incredibly, incredibly easy to use all the way from the lender back to servicing and operations. And so a little bit more to come on that, but that’s just one example where we’re already ahead and putting major things in practice that are going to help us over the long term.

David Rochester: Sounds like that will be a pretty solid competitive advantage for you guys.

Operator: Your next question is from Tim Switzer from KBW.

Timothy Switzer: First question I have is on the trajectory for the margin. We’re reentering the rate cut cycle. And I think you guys are long-term beneficiaries from rate cuts as long as assuming we get a steeper yield curve. But assuming we get 1 or 2 more in the back half of this year and maybe another one next year, how does that impact the near-term NIM? And then maybe what’s the time line for when we start to see it rebound and inflect back higher?

Walter Phifer: Hey, Tim, this is Walt. I’ll jump in on that one. I think you got to leverage a lot of the comments I made kind of earlier. I think if you look at kind of the models you see out there, I think they were perfect coming into this before there’s an October cut. Now there’s an October cut, so you have to kind of flush that through. But from a margin specifically, being an asset bank, you see some margin variation with — and you take that plus our growth, it limits what you do in terms of quickly repricing deposits. We tend to take the approach of we see where the market goes and then we slot ourselves appropriately to make sure that we can continue to fund that growth, but obviously help with profitability from kind of long — as you think about when it recovers, I mean, I think if you look at the past few years and any time we’ve had the Fed ease, it’s pretty quickly, right?

And I think you can see even on the page on 13, kind of in the middle of that page, you saw the same thing where NIM compressed and then it recovered pretty much next quarter, start to grow again and got back there within a year. And that’s really a testament to, one, our deposit team as well as our treasury team, but as well as our kind of our short-term funding nature. So most of our CDs and our brokered deposits are within a year in terms of near kind of terms. So it recovers pretty quickly. But again, as I mentioned, I kind of reorient you to net interest income and growth, right? BJ always has this saying that you can’t spend margin, that kind of always stuck with me. And at 3.30% margin — 3.33% margin is pretty healthy. And if you can grow your net interest income quarter-over-quarter despite that margin kind of variation, that’s a fantastic story in my mind.

So we kind of think about that margin but also think about on the net interest income side.

Timothy Switzer: Got you. That was very helpful. And I also want to ask about kind of the competition you’re seeing broadly in the SBA space with, I guess, the government shutdowns impacting things. You obviously have the credit cycle that seems to be hitting some of your competitors harder than you and all the rule changes that were implemented, I guess, almost 2 quarters ago. So have you seen easing competition at all? And has that created some opportunities for you?

William C. (BJ) Losch III: Yes. Tim, this is BJ. The way I would describe it is this is what we do. This is how we grew up, and we know the SBA market, we think, better than anybody. And we’ve seen tons of things. We’ve seen SOP changes. We’ve seen government shutdowns. We’ve seen nonbank lenders come into the market. We’ve seen nonbank lenders go out of the market. We’ve seen big banks try to do SBA. We’ve seen them pull out of SBA. All the while, all we’re doing is growing the number of verticals and the number of customers that we serve through the SBA. So we don’t believe that we have a peer in SBA lending. We will see different pockets of competition in different verticals and some competitors are better than others in those verticals. But by and large, we actually just control what we can control in terms of making ourselves better all the time every day. And so I think, obviously, it’s showing up in our results and in our numbers, and we’ll continue to do that.

Timothy Switzer: Got it. And then the last question I have is, it seems like previously most of your commentary around the credit performance was that it was pretty broad-based and more related to certain vintages rather than industries. But now that we’re a little bit longer time for the kind of the impact of tariffs and everything else going on, have you seen any industries that are maybe struggling or under a little bit more pressure than others?

William C. (BJ) Losch III: Yes. I think, Tim, on the tariff side, really very little, I’d say. It’s a little bit more, yes, the rise in rates and the vintages from ’21 and ’22 showed some significant stress. I think where we see more stress than not — and by the way, it’s not broad-based across all of our verticals. It’s a handful is where they don’t have as much pricing power, yet their cost of goods sold are going up. And so the struggle of trying to just maintain profitability, and that’s where we’ve seen a little bit of stress. But as Michael kind of talked about, there isn’t anything that is surprising us at this point. We kind of know where that tension is. And everything is kind of performing relative to our expectations.

Operator: Your next question is from David Feaster from Raymond James.

David Feaster: I wanted to talk about the kind of the credit and tech side in one sense. You talked about maintaining strong underwriting and that you guys are going to be going through the risk weighting, updating some of those. I’m just curious, given the broader uncertainty and pressures that we’re seeing, again, you talked about the tariffs and all these different things. Have you adjusted underwriting standards or your criteria at all? And then using technology and AI, is there — we talked about the growth side and improving profitability, but is there opportunities to use tech or AI or whatever it may be to help underwriting or earlier credit identification and just kind of help mitigate the credit risk?

William C. (BJ) Losch III: Yes. Hey, David, I’ll start. Michael, I’m sure will jump in. On underwriting standards, to be pretty consistent with our customers so they understand kind of — and our lenders so that they understand what we’re interested in and what we’re not. With that said, though, there will be times when we’ll modify the credit box, let’s say, for instance, we’ll say we really want to require direct management experience or direct operating experience in a certain vertical if we’re going to end credit in that vertical. That’s an example of how we might “tighten” underwriting is to make sure that we have borrowers that are going to be able to operate their businesses successfully. So we’re constantly tweaking that across our 40 verticals, and we’ve always done that.

And I think that, that will continue. In terms of AI, absolutely. So for instance, one of the things that we’re looking at in pilot from a new loan origination and servicing platform is the ability to actually ingest documents and have them read by AI and started to do spreads and create a credit memo. So imagine we’ve got all this documentation from an HVAC company. And AI is ingesting all this information specifically on this HVAC customer in a certain market. But at the same time, it’s going out and using Copilot or ChatGPT to actually build a business analysis around what that market looks like, what the demand in the market looks like, what the overall industry doing and how it’s performing, how that looks relative to the financials that we’re ingesting, how that looks like relative to our existing HVAC or service contractor portfolio that we have in credit.

That’s what we’re piloting. Those are the types of things that we’re looking at in terms of using AI. So it doesn’t replace the human aspect of reviewing all that. But in terms of streamlining the ability to analyze, do data entry, ingest information, do competitive analysis and understand trends, it’s going to be incredibly impactful for our ability to get loans closed, approved, not approved, and it’s just going to make us a lot better and give customer a lot better experience.

David Feaster: Okay. That’s helpful. And then I was hoping you could maybe elaborate a bit on the government shutdown and kind of how all this works. I appreciate your commentary on this already. But it sounds like assuming that this gets figured out pretty quickly that you think that you’re still going to be able to kind of sustain this pace of organic growth quarter-over-quarter. I mean, does that imply that the SBA works through the backlog of loans pretty quickly once we get back up and running? Or do you backfill maybe some of that gap with more conventional lending in the short term? Or just do we — is it kind of just a timing issue and maybe this quarter might be a little bit weaker and we see some slippage into 2026? Just kind of curious how you think about all — there’s a lot of uncertainty. So just any help on how you think this kind of plays out is helpful.

Walter Phifer: Hey, David, it’s Walt. I’ll start. I think you — from the SBA’s perspective, once the government opens, they’re pretty quick to catch up. I don’t really see if it wraps up here in the next, call it, week or 2, I really don’t see an impact really government shutdown driven on our SBA growth or production for the quarter, largely because of pulling the PLPs towards the end of September, like I mentioned…

David Feaster: You might want to explain what pulling the PLP.

Walter Phifer: Yes, pulling the PLP. So the SBA has a certain amount that they’ll allocate each year in terms of funding. Pulling the PLP reserves, it’s — every SBA loan has an SBA PLP number. It’s a reservation for that funding from the SBA program. So you can’t originate an SBA loan without that SBA number, that authorization. So — but you have to be a preferred lender, yes, that’s PLP, preferred lender program to find acronym, which I’m known to use quite a bit of acronyms. But yes, from — David, from kind of growth standpoint, really don’t expect much of a change here in the last quarter if they wrap it up here in the next, call it, week or 2. I don’t think we’ll need to tap into the conventional side. That’s always something we do for a much more extended shutdown if we run out of those kind of SBA reservations, and that’s where Michael and his team come in, and we’ll look at small short-term bridge loans.

But overall, this is, like I said, unfortunately, something that we’ve kind of gotten used to on how to deal. And the other — last thing I’d say is we have government relations manager that sits up in D.C. Her name is Dawn Thompson, she’s fantastic. She lets us know kind of what’s going on, as it’s going on. So we kind of feel like we are always kind of in the know on how things are progressing, and she’s keeping us up to date daily at this point.

David Feaster: Okay. That’s helpful. And then maybe just kind of staying on some of the exciting parts about the business. You guys — I wanted to get an update on kind of where we are with the embedded finance build-out, how that’s going and the growth potential there? And then just maybe on — you guys are kind of ahead of the curve on most things. How do you think about — like just given the market expansion of stable coin, how do you expect to play there? Are there opportunities like just kind of curious what you guys are looking at? Is that a potential opportunity for some deposit growth for you all? Just want to touch on those 2 topics.

William C. (BJ) Losch III: Sure. David, it’s BJ. So embedded continues to be built out, and we think it’s one of our moonshots. So something that really could be meaningful over the next 3 to 5 years. We did do a pivot on how we were building it out earlier in the year. We were doing a lot of in-house building. But again, with AI and what’s going on in the marketplace, and we found a partner that was quite a bit ahead of where we were, and we thought that we could leverage that partnership to accelerate our embedded banking growth. So we kind of moved to a different platform, which slowed down our pipeline building in terms of relationships. But we’ve got one live. We’ve got several in the hopper. And we think over time, we’ll talk about that a little bit more.

I’d rather actually put points on the board from an embedded banking perspective and then tell you about it as opposed to tell you it’s coming. So that’s kind of where we are on embedded. It’s still very much on our road map. On stable coins, it’s very interesting. We have a new Board member, Patrick McHenry, who you would have seen in press release that when he was in Washington and Congress, he was incredibly involved in the GENIUS Act and what’s going on with stablecoins. And so we kind of have an inside view, so to speak, of what’s going on, how that could impact things and what — how people are looking to use it. So we are actively studying how we would participate in stablecoins, and we want to stay ahead of that curve as much as we can as it continues to evolve.

Operator: [Operator Instructions] And your next question is from Steve Alexopoulos from TD Cowen.

Bill Young: This is Bill Young actually on for Steve. Just to circle on the credit mini cycle topic one more time. In recent quarters, you’ve spoken of being more aggressive on getting ahead of problem loans and writing them off with more aggressive charge-offs in your book. And we did see a bigger step down in net charge-offs this quarter despite the increase in NPAs. So can you speak to your visibility on kind of the future loss trajectory and your confidence level in terms of how far ahead you’ve gotten on these issues so far this cycle?

Michael Cairns: Yes. I think that — it’s Michael here. I’ll take that. So I think in past quarters, we had discussed the fact that we had changed our philosophy on being more proactive in charging off loans. Our special assets team is — in spirit with the SBA program does everything that we can to help our business — our borrowers navigate whatever challenges are in front of them. So we will hold on with our customers longer than most and do everything we can to help. In the past, we had held some of those in nonaccrual and not charged them off. We changed our philosophy. We’re charging them off when we feel like it’s past the point of getting back to repayment quickly. While even though those loans are not charged off, they’re not out of mind.

We track those loans. We still work with our customers. But — so I would say that we are right on top of where we should be as far as charge-offs. We’ll continue to be proactive in dealing with that and not let them linger on our balance sheet. But I think we’re doing a good job there.

Bill Young: Okay. Great. And then it was nice to see the return on tangible common equity return back to double digits this quarter. So can you just maybe lay out what you see as kind of a sustainable path for returns can move to in the next year or 2?

Michael Cairns: Yes. I think, Billy, what we talk about a lot here is getting to a 15% and 15%, which is consistent and sustainable 15% returns on equity with 15% or more EPS growth a year. And to do that, you’ve got to make sure that your business model can sustain that kind of performance, which means doing things around the checking portfolio to provide more of a balance for your funding costs. It is always having growth initiatives like Live Oak Express that are going to incrementally move your fee income line up further. It looks like expense discipline and a moderation of credit. All of those things, the senior leadership team talks about constantly is how do we get back not only to those levels, but consistently build a business model that stays at those levels. And so I’m highly confident that we’re going to be able to get there in the near term, near medium term, let’s say, over the next 18 to 24 months.

Bill Young: Great. And my last question, with your pending Apiture sale and some activity among your peers such as MVB with their Victor sale, as you think about Live Oak Ventures and some potential percolation of activity in Silicon Valley, are you beginning to see a bigger opportunity in the near term to harvest some of your investments?

Michael Cairns: I’ll talk a little bit about ventures, our ventures portfolio specifically, but Chip knows more than any of us about broadly what’s going on in ventures. So I’ll let him talk about that. But Apiture was one of the 2 largest portfolio companies that we had in our ventures portfolio. And obviously, we just exited with a nice gain there. The other largest that we have is Greenlight Technologies, which is a fantastic company. The other ones are smaller and still in growth mode. And so I think Apiture was probably kind of the largest in terms of harvesting. And the portfolio will probably stay the way it is for quite some time. In terms of — in terms of exits, I think that we’ll continue to incrementally add venture portfolio companies as we continue to look at new technology that we want to use inside the company.

That’s always been what we use Live Oak Ventures for. And so you’ll probably see more of that from us. But Apiture was probably the largest exit that you’ll see in a while. Chip, what are you seeing more broadly?

James Mahan: Well, I think most of this relates to Canopy. We look at probably 4 companies a day in Canopy. So that gives Live Oak a sneak peek before anybody else if there’s anything interesting there that we may want to invest in. I would say that the euphoria of the pricing in that business after COVID has reinstated itself with artificial intelligence. Venture firms are throwing enormous amount of money at these companies where they’re fundamentally pre-revenue. And we’re trying to take a bit of a circumspect view there because as you know, at Canopy, we raised $1.5 billion from 70 banks and our bank LPs are right there by our side as we look at interesting opportunities on a daily basis.

Operator: There are no further questions at this time. I will now hand the call back over to Chairman and CEO, Chip Mahan, for final comments.

James Mahan: As always, thanks for attending, and we’ll see you in 90 days.

Operator: Thank you, ladies and gentlemen. The conference has now ended. Thank you all for joining. You may all disconnect your lines.