Jim Cramer’s Thoughts on These 13 Stocks

2. ServiceNow, Inc. (NYSE:NOW)

Number of Hedge Fund Holders: 110

ServiceNow, Inc. (NYSE:NOW) was mentioned during the episode, and here’s what Mad Money’s host had to say:

“I would say ServiceNow works. I think Bill McDermott, you know, Bill McDermott’s like one of these great jockeys that I’m talking about. He has turned that company around. He has done great things there, and he is the leader in AI. I think McDermott, I think ServiceNow. Folks, sometimes you have to keep the faith in leaders of great companies.”

ServiceNow (NYSE:NOW) offers digital tools that help companies automate tasks. The company’s products are designed to improve how organizations manage their daily operations. Ithaka Group stated the following regarding the company in its Q1 2025 investor letter:

“Founded in 2004, ServiceNow, Inc. (NYSE:NOW) has become the leading provider of cloud-based software solutions that defi ne, structure, manage and automate workflow services for global enterprises. ServiceNow pioneered the use of the cloud to deliver IT service management (“ITSM”) applications. These applications allow users to manage incidents and to plan new IT projects, provision clouds, manage application performance and build applications themselves. The company has since expanded beyond the ITSM market to provide workflow solutions for IT operations management, customer support, human resources, security operations and other enterprise departments where a patchwork of semi-automated processes have been used with varying success in the past. ServiceNow’s stock fell during the quarter, driven by the announcement that its much anticipated AI Agents offering is going to be offered as a consumption-based model, vs the expected seat-based model. This change will make revenue recognition fall further into the future, as clients can take their time adopting (and therefore paying) for the new product.”