Jim Cramer Discusses Key Opinion Split About Salesforce (CRM)

We recently shared Jim Cramer Rubbished Circular AI Deals & Commented On These 18 Stocks. Salesforce, Inc. (NYSE:CRM) is one of the stocks discussed by Jim Cramer.

Customer relationship management software firm Salesforce, Inc. (NYSE:CRM)’s stock is down by 20% over the past year and by 25% year-to-date. Truist discussed the firm on April 16th, as it kept a $280 share price target and kept a Buy rating on the stock. The bank’s coverage came after Salesforce, Inc. (NYSE:CRM) held its TDX developer conference in San Francisco. After attending the event, Truist formed the impression that the firm’s products were not being threatened by LLM software that allows users to code their own products. Additionally, the bank also outlined that Salesforce, Inc. (NYSE:CRM)’s Slack product carried great potential to integrate agentic AI within its Slackbot platform. With the shares up by 14% since April 10th, Cramer discussed the recent momentum in the stock:

“This is the complete revenge of the software companies, whether it be ServiceNow and Salesforce. . .And, the question is what’s real, what’s not. What’s oversold, and what’s really taking off.

“Salesforce has a strategy, Jackson Ader, has a piece this morning, from Key [Keybanc] about how this new method they use to talk about themselves, makes it so that they have more relevance. But you know Microsoft isn’t a big fan of Salesforce, they would tell you they’re struggling for relevance.”

Oakmark Fund discussed Salesforce, Inc. (NYSE:CRM) in its Q1 2026 investor letter:

“Salesforce, Inc. (NYSE:CRM) was the top detractor during the quarter. The U.S.-headquartered software company’s stock price declined as it contended with market fears over AI disruption. Quarterly results have remained strong and margins continue to improve. Management emphasized they expect subscription revenue growth to accelerate in the second half of 2026 as Agentforce becomes a more meaningful part of the business. We applaud management’s commitment to share repurchase at recent market prices, including their recently announced $50 billion buyback authorization and $25 billion accelerated share repurchase plan. We believe these capital allocation actions position Salesforce to emerge stronger from today’s AI-related stock price drawdown.”

While we acknowledge the risk and potential of CRM as an investment, our conviction lies in the belief that some AI stocks hold greater promise for delivering higher returns and doing so within a shorter time frame. If you are looking for an AI stock that is more promising than CRM and that has 10,000% upside potential, check out our report about this cheapest AI stock.

READ NEXT: 33 Stocks That Should Double in 3 Years and Cathie Wood 2026 Portfolio: 10 Best Stocks to Buy. 

Disclosure: None. Follow Insider Monkey on Google News.