The case against Qualcomm
Qualcomm’s main weakness comes on the customer side, where the company gets particularly low ratings on cost, distinctiveness of products, and simplicity of use. Yet whenever a company like Qualcomm has command of a vital resource, it’s natural for customers to have complaints about the way it does business. The fact that Qualcomm’s customers are still dependent on its products guarantees loyalty as long as those products are superior to those of its competitors.
Does a 25 Best snub put a chip on Qualcomm’s shoulder?
Given its growth prospects, Qualcomm continues to be a strong company for investors to look at more closely. With a happy set of employees, Qualcomm may not always make its intermediate customers happy, but as long as the consumer products those customers create remain popular, QUALCOMM, Inc. (NASDAQ:QCOM) will continue to benefit. Even though Qualcomm didn’t end up making the Best 25 list, it definitely deserved the distinction of being one of companies that made it into the group of 40 or so finalists in our selection process.
The article Is Qualcomm One of the Best Companies in America? originally appeared on Fool.com and is written by Dan Caplinger.
Fool contributor Dan Caplinger has no position in any stocks mentioned. You can follow him on Twitter @DanCaplinger. The Motley Fool recommends Intel and NVIDIA. The Motley Fool owns shares of Intel and Qualcomm.
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