Is Netflix, Inc. (NFLX) Getting a Good Return for its Content Investment?

The second quarter earnings report of Netflix, Inc. (NASDAQ:NFLX) exceeded Wall Street expectations, as well as demonstrating significant year over year improvement.  Yet investors were disappointed and a sell-off ensued the following day.

On the basis of year over year revenue and income growth, the report should have come as good news. Total revenue grew 20% to $1.07 billion, and operating income grew by over 250% to $57.12 million.

Investor disappointment has been widely attributed to insufficient growth in paid membership, and Netflix, Inc. (NASDAQ:NFLX) has been growing at the same rate of about 8.6 million paid memberships/year worldwide since Q4 2011, as the chart below shows:

Since there had been expectations that Netflix, Inc. (NASDAQ:NFLX)’s investments in new content would accelerate membership growth, the lack of any visible acceleration in Q2 accounts for most of the negative reaction.

Many Netflix, Inc. (NASDAQ:NFLX) investors have tended to fixate on membership growth as reflected in a recent article by fellow Motley Fool Blogger Salvatore Mattera, who writes:

“If Netflix, Inc. (NASDAQ:NFLX) can get the 60-90 million subscribers it thinks it can, then there’s no problem at all. A larger pool of subscribers should generate enough revenue to cover the cost of the content.”

However, there’s no guarantee that doubling or tripling paid membership will justify the current valuation of Netflix, Inc. (NASDAQ:NFLX) or assure long term profitability.

The Problem of Return on Invested Capital

The original content that Netflix, Inc. (NASDAQ:NFLX) has invested in has excited investors who assumed that this would spur membership growth.  Even if original content had changed the membership growth trajectory, there would still be the problem of assessing the value of the programming as an investment for Netflix.

Netflix, Inc. (NASDAQ:NFLX)For instance, Netflix, Inc. (NASDAQ:NFLX) is reported to have spent $100 million to produce the first two seasons of House of Cards.  How can investors assess the return on this investment?  There are no ticket or disk sales tied to the show, or even Nielsen ratings for it.  Netflix probably knows the viewership of every program it offers but hasn’t revealed this information to the public.

It is this lack of transparency that caused me to offer a return on invested capital (ROIC) analysis of Netflix, Inc. (NASDAQ:NFLX) overall in my previous Netflix post.  In the table below I compare ROIC for Netflix, Amazon.com, Inc. (NASDAQ:AMZN), and Hulu’s three owners, Comcast Corporation (NASDAQ:CMCSA)21st Century Fox and The Walt Disney Company (NYSE:DIS) (from the Wall Street Journal):

Netflix Amazon Comcast FOX Disney
2012 Annual Revenue $3.61 B $61.09 B $62.57 B $33.7 B $42.28 B
2012 Annual Net Income $17.15 M -$39.0 M $6.20 B $1.18 B $5.68 B
2012 Cash and Equiv. $748 M $11.45 B $12.42 B $9.63 B $3.39 B
Current ROIC (%) 1.03 -0.38 7.1 2.78 11.44

Generally the ROIC rate should be higher than the cost of capital for the company.  Netflix, Inc. (NASDAQ:NFLX) recently borrowed $500 million at 5.375% interest, so Netflix has a way to go to get their ROIC equal to their cost of capital.

Whether Netflix, Inc. (NASDAQ:NFLX) can ever get to a healthy ROIC depends on being able to grow membership while holding the line on operating costs (Marketing, R&D, Administrative).  Netflix did improve its operating margin (operating income/revenue) to 5.3% this quarter, compared to 3.1% in Q1, and actually reduced overall operating expenses by reducing marketing costs.

It remains to be seen whether this is sustainable.  In the past, Netflix, Inc. (NASDAQ:NFLX)’s operating costs have grown proportionately with revenue, and I’m skeptical that Netflix can double membership and revenue while holding operating costs unchanged.  If Netflix maintained the current operating margin of 5.3% even doubling revenue would only yield a ROIC of 4.2%.

The problem of competition

Compounding the problem of Netflix, Inc. (NASDAQ:NFLX) ROIC is the problem of competition.  Both Amazon.com, Inc. (NASDAQ:AMZN) and Hulu directly compete with Netflix, although Netflix is reported to have roughly a 90% share of the subscription Internet video market.  Hulu’s owners recently decided not to sell Hulu, and are now investing $750 million to enhance Hulu’s content and competitiveness, according to a report in the NY Times.

Although Netflix, Inc. (NASDAQ:NFLX) CEO Reed Hastings justifiably criticized Amazon.com, Inc. (NASDAQ:AMZN)’s online user interface as “confusing,” the Hulu online interface is about as good as Netflix, so Netflix doesn’t have a competitive advantage with respect to Hulu’s UI.  Netflix, Amazon, and Hulu all have iOS and Android apps available for viewing their content, as well as apps for set top boxes such as Apple TV, Roku, and many Blu-ray disc players.

Generally all the apps work well and provide the convenience of watching programming whenever and wherever the user wants.  Insofar as the basic technology of Internet video streaming, or in their application software design, Netflix has no compelling advantage over its competitors.

Furthermore, anyone with deep enough pockets can buy or produce exclusive content for their streaming site, so this appears to be not much of a discriminator as well.  Hulu’s owners certainly have deep pockets, as I show in the table above, as well as ample experience producing their own content.  21stCentury Fox owns Fox Television and the 20th Century Fox film studio, Comcast Corporation (NASDAQ:CMCSA) owns NBC Universal, and The Walt Disney Company (NYSE:DIS) owns ABC and ESPN. Hulu’s three owners easily have enough unique content to overwhelm Netflix.

Netflix prospects

Netflix, Inc. (NASDAQ:NFLX) has been alone in its market by virtue of being a pioneer in something that the big media companies weren’t convinced would be important enough for them to bother with.  The decision not to sell Hulu signals a change in their thinking.  The days of 90% market share for Netflix are over.  In an amped-up Hulu, Netflix will face its first serious competition.

I expect that competition to be bruising for Netflix, Inc. (NASDAQ:NFLX) financially and for Netflix investors.  Even if Netflix does not collapse in the face of its better funded rivals, Netflix will have to fight hard and spend significant marketing and development funds simply to maintain their current subscriber growth rate.

I expect the effect of increased competition at the very least will be to force Netflix, Inc. (NASDAQ:NFLX) to increase operating expenditures on a pace with increased membership and revenue.  Under those circumstances, ROIC never gets above a few percent, and Netflix never justifies its current valuation, as reflected in its P/E ratio.

Mark Hibben has no position in any stocks mentioned. The Motley Fool recommends Amazon.com, Netflix, and Walt Disney (NYSE:DIS). The Motley Fool owns shares of Amazon.com, Netflix, and Walt Disney.

The article Is Netflix Getting a Good Return for its Content Investment? originally appeared on Fool.com.

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