HealthEquity, Inc. (NASDAQ:HQY) Q4 2023 Earnings Call Transcript

Page 3 of 17

Greg Peters: Well okay. That’s helpful. I guess the other question that comes to mind, there’s the credit side, but then there’s also the business side of what’s going on. So, can you, as we think about the selling season for HSAs and the other accounts, can you talk to us for a minute about how you might have exposure to different industries, say the banking industry versus start-up tech companies versus, you have almost eight million HSAs. Can you give us a sense of how that is spread across different sub-sectors of the economy and when we think about the selling season, if there’s layoffs in the tech space, is that going to affect your outlook more disproportionately than if there are layoffs in the banking space, etcetera?

Jon Kessler: Sure. maybe, I’ll make that a two-parter, Steve. I appreciate if you would chime in here Steve’s in Washington today, and I assume you can nonetheless, yet. We’re not on TikTok here. So I assume you can nonetheless get reception and is on this call. Maybe you can talk a little bit about how our prospects and our health plans and the like, have reacted to what’s going on in the last few weeks. And then I’ll sort of address the broader client concentration question.

Stephen Neeleman: Sure. Thanks Jon. Hey, Greg. Good to hear your voice. I think that anytime there’s instability, people always pause a little bit, but, I think the good news for us is that we’ve seen this movie before, right? We’ve been through the GFC, we went through COVID, and the one thing that just keeps coming back around is that when employers are worried about their bottom lines, when they’re worried about, what the future beholds, they really do look for ways to save some money for not just their own premiums, but I think more importantly for the people that work for them. And they know that HSAs can do that. It can help them get a lower cost premium, it can help them save money on taxes, and it can really help prepare their folks.

And so Greg, and then, with our 130 health plan partners and another 40 different types of partners, we have such a wide variety that we’re not really that concentrated in any specific industry. It’s pretty amazing, honestly. There’s been, I think if you just look across the sectors of types of businesses, we have everything from hospital systems. We do have some tech, but not thankfully, the tech companies we’ve been working with have not been heavily adversely affected. And so, we can never say never that it’s going to impact us, but, we have seen this and I think we’re pretty well diversified and hedge from that perspective, and we just keep hearing the same thing come back that keeps coming back around, which is, yeah, recession could be in front of us, but this is the best time to help employees understand that when dollars are tight, let’s get you into a lower cost premium plan.

Let’s get your tax rate lower and let’s help you start saving. And, so we’ve seen Greg a strong an RFP season as we’re starting to gear up as we ever had. I think that’s consistent with what we were able to do last year, having a record sell year. Almost a million health savings accounts and so look, we’re always, I think, productively paranoid around HealthEquity. We’ve known us for a long time. That’s the way we roll. But on the other hand, we’re, I think we’re pretty enthusiastic that we’re going to keep the momentum going. Jon, do you have other stuff you wanted to add that sounded like,

Page 3 of 17