Freshworks Inc. (FRSH): A Bull Case Theory 

We came across a bullish thesis on Freshworks Inc. on Value investing subreddit by nateeinbox. In this article, we will summarize the bulls’ thesis on FRSH. Freshworks Inc.’s share was trading at $11.18 as of October 8th. FRSH’s forward P/E was 17.15 according to Yahoo Finance.

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Freshworks Inc. ($FRSH) presents a compelling growth story despite recent near-term volatility. The company is on a clear path toward profitability, with non-GAAP operating income more than tripling year-over-year in Q2 2025 and GAAP operating losses shrinking by 80%. Its balance sheet remains strong, holding $926 million in cash and equivalents, and the company is forecasted to achieve GAAP profitability in 2026.

Analysts are generally bullish, with a consensus “Buy” rating and 12-month price targets ranging from $20.07 to $23.25, and some high targets reaching $27.00. A key growth driver is the Freddy AI platform, which has already generated over $20 million in ARR from more than 5,000 paying customers. Freshworks is also successfully penetrating the high-value enterprise segment, where customers contributing over $50,000 in ARR are growing by 22%, highlighting the company’s ability to scale into lucrative accounts.

The stock, however, has recently dropped over 10% due to a wave of downgrades from major institutions, including Baird and Morgan Stanley, and a particularly aggressive $13.00 price target from Wells Fargo, which triggered automatic selling. While Q2 2025 revenue grew 18% year-over-year, the company’s full-year guidance projects a deceleration to 14–15% growth, adding to near-term uncertainty.

Despite these short-term pressures, the underlying fundamentals remain strong, and the recent correction may represent an attractive entry point for investors willing to accept some near-term volatility. With accelerating profitability, a growing AI-driven revenue engine, and successful enterprise expansion, Freshworks offers a favorable risk/reward profile, particularly if the market overreacted to institutional caution ahead of the Q3 earnings report on November 5, 2025.

Previously we covered a bullish thesis on ServiceNow, Inc. (NOW) by Compounding Your Wealth in April 2025, which highlighted its leadership in AI-driven workflow automation, strong customer retention, and high-margin subscription revenue. The company’s stock price has appreciated approximately by 16.37% since our coverage. The thesis still stands as ServiceNow remains a dominant compounder. nateeinbox shares a similar perspective but emphasizes Freshworks’ smaller-scale workflow solutions.

Freshworks Inc. is not on our list of the 30 Most Popular Stocks Among Hedge Funds. As per our database, 35 hedge fund portfolios held FRSH at the end of the second quarter which was 41 in the previous quarter. While we acknowledge the risk and potential of FRSH as an investment, our conviction lies in the belief that some AI stocks hold greater promise for delivering higher returns and doing so within a shorter time frame. If you are looking for an AI stock that is more promising than FRSH and that has 10,000% upside potential, check out our report about this cheapest AI stock.

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Disclosure: None.