They are very, very strategic to us. They’ve got a fairly sizable installed base and large enterprise on-premise and their ability to have these data integrations across so many back-end systems is really what allows to streamline this. Remember, we talk about migrations from on-premise to cloud is very similar to a heart transplant, right? This is a major business transformation and the fact that these large enterprises can continue to run their business during the migration with continuity of data, that’s how they run their contact centers. So, as they’re migrating off of legacy on-premise and onto Five9, that’s really what we mean by streamlining. It’s the ability to kind of have continuity across their business throughout that migration time period and beyond.
And then the second real leg of the stool is that contextual data that Aceyus brings to our platform in the ability to leverage that contextual data across all these data silos in the enterprise to deliver that personalized customer experience. So, it’s really two very, very significant value propositions and strategic reasons why we did the acquisition.
Meta Marshall: Great. Thanks so much.
Mike Burkland: You got it.
Operator: And we are moving on to Peter Levine with Evercore.
Peter Levine: Thanks guys for taking my question here. Mike, you mentioned something in your prepared remarks 80% of the $1 million-plus deals in the quarter had AI. So, I guess if you look across your installed base today, what’s the attach rate look like? And perhaps like what’s holding customers back from going all? Is it they’re just not ready internally with the data? Is it the macro? Is it budget? Just kind of help us understand what’s really stopping customers from going all in? And I could squeeze in a second is just help us on pricing. I know there’s a lot between how you charge and other contact centers if it’s on a per user basis or is it a consumption model. But just curious if you can share with us the conversations today that you’re having with customers around price in AI. Thanks.
Mike Burkland: Yeah. Sure, Peter. I’ll start with the pricing. Again, we have eight products in our AI and automation portfolio. They range in terms of pricing as to most are capacity-based pricing, in other words, per port, if you will, or, oftentimes it’s — we offer usage-based pricing as well. So, we’re pretty flexible across the spectrum of pricing options. In the end of the day, it’s all ROI driven, right? And the efficiency gains and the productivity gains that our customers enjoy from our AI products is very significant, and that’s really what drives that price point. In terms of what’s — your question about holding back, I actually think that almost every enterprise that we talk to is very interested in AI and automation.
There is definitely an education process that has to occur. Most large enterprises are also looking at how to implement AI across their enterprise, in general, not just in their contact center, but how to avoid some of the pitfalls, if you will, that are out there in the press. So, I think it’s just an education process more than anything, but don’t — I think that 80% attach rate to our large enterprise deals is a very good data point in terms of the interest level in AI and automation across our prospect base.
Peter Levine: Thank you, guys.
Mike Burkland: You got it.
Operator: And our next question come from Samad Samana with Jefferies, whose video isn’t quite working. I’m going to bring him on, but I don’t think you can see him. So, I’ll probably just leave them off. Dan, Mike and Barry, so you’re not going to see him. But please go ahead and ask your questions, Samad.
