ExlService Holdings Partners With Genesys to Transform Business Operations Across Industries

ExlService Holdings, Inc. (NASDAQ:EXLS) is one of the Best Information Technology Services Stocks to Invest In. On July 30, ExlService Holdings, Inc. (NASDAQ:EXLS) announced its partnership with Genesys, a global cloud provider in AI-powered experience orchestration.

In collaboration with Genesys, ExlService will transform customer engagement and business operations across industries. Both companies combine their capabilities to leverage data-driven insights, improve conversion rates, and drive meaningful business outcomes. EXL’s data and AI capabilities will integrate into the Genesys orchestration engine to transform customer interaction into a strategic lever for enhancing experience and stimulating growth.

ExlService Holdings Partners With Genesys to Transform Business Operations Across Industries

A software engineer hosting a remote video training session on a multi-cloud database-as-a-service solution.

“Today’s customers don’t just want better experiences – they demand seamless, intuitive interactions powered by real-time intelligence. By bringing together EXL’s data-driven expertise and agentic solutions with the Genesys Cloud platform, we’re enabling companies to transform customer engagement and deliver measurable, lasting impact,” said Anand Logani, chief digital and AI officer at EXL.

The collaborative offering will serve enterprises across industries, including banking, insurance, healthcare, and retail. ExlService and Genesys are on a mission to unlock greater engagement and long-term loyalty through predictive data-based engagement models and intelligent personalization.

ExlService Holdings, Inc. (NASDAQ:EXLS) is a global data and AI company that provides services and solutions to enhance client business models, drive better outcomes, and unlock growth with speed.

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Disclosure: None. This article is originally published at Insider Monkey.