Everbridge, Inc. (NASDAQ:EVBG) Q4 2022 Earnings Call Transcript

So we remain also excited about point solution wins that that will grow into CEM over time. So it’s a really important indicator. You know, I won’t be surprised if we have quarters that move around a little bit as we continue to execute the strategy. And I’m probably answering somebody else’s question, but one of the things I think you were asking about is just overall capacity for delivering, CEM deals in particular, but deals of all kinds. And we highlighted in November, the fact that we did take some sellers out of the organization in early mid Q4. And we talked about that 6% to 7% allowing for some reduction in capacity theoretical capacity from those sellers. As we lean into 2023, we’re really focused on retention of everybody in the company, of course, but those quota bearing reps, that retention and the expansion of capacity that’s going to come through tenure.

And so we’re making good progress on that OKR as we kind of hit the midpoint Q1. So that’s a, really long answer to a straightforward question. Does that help you, Matt?

Matt Stotler: Yes, I know, that’s super helpful. I appreciate that. As a followup obviously at this point you mentioned that you’re substantially done with the workforce restructuring at least you’ve talked about so far. When you look at the technology side of things and the continued efforts to integrate everything both on the back and the front end and kind of continue moving towards this true platform model, could you give an update on where you are in that process and then maybe the updated timeline for completion on that front as well?

David Wagner: Yes, there are, I’ll hit that in two ways. You know, one, I’m really pleased with the teammates who worked with me in that brief Interim Chief Product Officer that I did along with Haibei (Happy) Wang who you met at Investor Day. Also very pleased with the addition of Bryan Barney to the leadership team. His experience, particularly at McAfee, but also the other companies where he’s been, he has so much pattern recognition from those experiences with building platforms, incorporating acquired technologies. And so he’s early in his journey, but I’ll just tell you, I’m already really impressed with how he’s digging into the technology, digging into the platform, architecture and further aligning the team to enhance our velocity. So we still have a lot of wood to chop, but I am really confident six months into my journey and six weeks into Bryan’s journey that we’ve got the right team and the right things moving forward from a product platform perspective.

Matt Stotler: Great, thank you very much.

Operator: Our next question will come from Brian Colley with Stephens. You may now go ahead.

Brian Colley: Hey, good morning guys, and thanks for taking my questions. So over the last couple of quarters your messaging has kind of suggested the macro wasn’t really having a material impact on the results. I’m curious whether or not that was still the case in 4Q and today and kind of how the sales pipeline trended throughout the quarter? And how you would characterize the demand environment today?

David Wagner: So that’s a really good question. To me the key indicators from the script were, one that increasing velocity in the 100k deal range. Interesting to me the other number was the four deals over 500k versus five a year ago and actually down quite a bit from the Q2, Q3 quarters. So that larger deal velocity slowed a bit in the quarter. And then the third piece that I’m really, to get to me to highlight of the quarter was the gross retention number getting back to a multi-year high. So we 90 days later we remain really confident in the 6% to 7% baseline growth, which we built as you’ll recall, not expecting an overly robust outlook as we look forward into 2023.